Extremely Poor Signal Strength over Rogers' LTE

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PixiePenny
I'm Here A Lot
Posts: 6

Extremely Poor Signal Strength over Rogers' LTE

My cell phone signal strength over Rogers LTE is poor... on average it's -120 dBm 20asu.  Let me know if there's any way I can receive better cell service from Rogers...  I have a android cell that I purchased from Rogers in February 2019

RogersTony
Moderator
Moderator
Posts: 1,138

Re: Extremely Poor Signal Strength over Rogers' LTE

Hello, @PixiePenny

 

Thank you for posting your concern in the community.

 

I can imagine how frustrating it is to deal with poor LTE signal strength. Have you reported this issue using the MyNetwork tool in the support tab of the MyRogers app or by a web browser at: https://www.rogers.com/consumer/wireless/my-network. 

 

This tool uses your device's GPS to determine if there is an issue with the cellular towers servicing your area. It also allows you to report any issues you may be experiencing so our wireless network operations teams can investigate and resolve the issue.

 

Let us know if you have any issues accessing the tool.

 

RogersTony