With the recent buy out of MTS ( manitoba telecome service) to Bell is or will there be any network upgrades like extending coverage etc in the future?
Good day @Anso,
Thank you very much for your post!
I can certainly relate; Always having the best coverage is ideal to stay connected at all times.
What we implemented a couple of years ago is the Extented Coverage.
Visit this page for more information on this service.
Are you a Rogers customer and experiencing network connectivity issues in Manitoba? If so, where are you located?
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Let us know if you need further assistance or more information!
Thank you for your reply @Anso!
Teulon and Winnipeg Beach are both areas with LTE coverage.
Do you seem to be experiencing issues while physically in your house?
How many bars do you see on the signal reception indicator of your phone?
If this only happens while at home, it could mean that the building materials of your house, or it's structure, interfere with the network reception. If it is the case, think about setting up Wi-Fi Calling!
I live in Mission BC and in the last 2 months the reception on my phone is terrible drops every call I have contacted Rogers and they say they can't find a problem but they didn't even try calling so how would they know , they say it might be a device issue but it happens with my wife's phone and my daughter's I phone so it's not a device problem it's a network problem that they will not look into
They do check them but internally on their end. They don't call the customers but their systems on the tech support side shows them the reception and bars u get.
Have u spoken to tech support? If so have u asked to speak to a manager since they haven't helped?
If its a signal issue or network issue, there isn't much they can do other then report it and then the department which deals with the networks and towers will look into it.
I am soooo sick of not being able to use my phone in Port Dover .. the service sucks here soon badly, and why do I not see any way of using My Rogers to contact Rogers directly .. likely blinded by rage ..
Welcome to the Rogers Community Forums and thank you for posting!
Poor reception can be very annoying to deal with.
Have you reported the issues you're experiencing through NetworkAid?
It's a feature on MyRogers app or Rogers.com to report issues related to with wireless connectivity.
You can find more information here.
4G instead of LTE in Vanier
I'm currently less that 2km from downtown Ottawa yet I cannot retain an LTE data signal and have an often failing 4G signal with 4-5 bars. I'm on the 11th floor of a tower. Wifi is disabled. My phone is a Samsung Galaxy S7 Edge. Please help. I just want to watch a YouTube video without constant pauses or the video failing. I'm already watching in the lowest available resolution.
Thank you for posting your concern in the Community. Have you experienced the video buffering issues before, or did it just start happening recently? Is the issue specific to the location you have mentioned?
Poor signal strength indoors can be very tricky to troubleshoot because of variables like building structures, building materials, interferences etc.
You can check and report the signal strength related issues through NetworkAid available through MyRogers app or on rogers.com. Please see our blog to know more about NetworkAid.