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Canadian carriers sign domestic roaming agreement to fill-in network coverage gaps!

toolcubed
I'm a Senior Contributor

http://mobilesyrup.com/2015/01/06/canadian-carriers-using-domestic-roaming-agreements-to-fill-in-cov...

 

"According to an internal document we received, Rogers, and presumably all Canadian carriers, will be introducing “Extended Coverage” by the end of January or early February. We do know that domestic roaming deals have been signed between Rogers (including Fido), Bell, TELUS and Videotron that will practically extend coverage and offer seamless roaming, also called soft handoff, between carrier partners in areas with poor or absent service. As a result, fewer calls will be dropped when transitioning between areas with good coverage and those without.

 

Rogers and Fido customers will know when they are using the Extended Coverage with a new carrier title, 'Rogers – EXT' and 'Fido – EXT.'"

 

***Edited Labels.***

35 REPLIES 35

Re: Canadian carriers sign domestic roaming agreement to fill-in network coverage gaps!

a4ofclubs
I've Been Here Awhile

 

 

Re: Canadian carriers sign domestic roaming agreement to fill-in network coverage gaps!

Hello @a4ofclubs,

 

Welcome to the forums!

 

The devices you're considering will work, there is no specific list of phones as any device with an eligible plan will get Rogers-EXT coverage.

 

Regards,

RogersMay

 

 

Re: Canadian carriers sign domestic roaming agreement to fill-in network coverage gaps!

a4ofclubs
I've Been Here Awhile

Hi @RogersMay ,

 

just to let you know that iphone4 is not at all compatible with Rogers-Ext.  This specific model does not seem to support HSPA.  The phone keeps showing a service unavailable message.  I'm disapointed that the is no official list of phone models that are supported.

 

Thanks! 

Re: Canadian carriers sign domestic roaming agreement to fill-in network coverage gaps!

The iPhone 4 is HSPA compatible.

Re: Canadian carriers sign domestic roaming agreement to fill-in network coverage gaps!

Meowmix
I'm a Trusted Advisor

Hello @a4ofclubs

The iPhone 4 is compatible with HSPA. Even the Apple site is showing this.

Re: Canadian carriers sign domestic roaming agreement to fill-in network coverage gaps!

a4ofclubs
I've Been Here Awhile

Hi @Meowmix ,

 

Sorry about the confusion, but I still can't make that device work on the Extended network.  When I enter that area it keeps showing "service unavailable".  I've put the sim card  on another device and it works fine...

 

Thanks!

Re: Canadian carriers sign domestic roaming agreement to fill-in network coverage gaps!

@a4ofclubs,

 

Have you checked your network settings to ensure that you have it set to "automatic" rather than "Rogers only"?

 

Hope this helps!

 

@RogersGabrielle

Re: Canadian carriers sign domestic roaming agreement to fill-in network coverage gaps!

HI, I am having exactly the same experience at my family cottage. There is a weak Rogers signal that keeps the phone from switching over to Bell. I wait for minutes on end for text messages to send. I want a simple way to instruct my phone to switch to Rogers EXT and stay there. I'm not trying to do anything evil to Rogers - the current situation just does not work. I don't want to switch to Bell as the tech support is questionable but I am heading that way.

Re: Canadian carriers sign domestic roaming agreement to fill-in network coverage gaps!

steveburke23
I Plan to Stick Around
You can manually switch to Rogers Ext. by going into settings, /mobile networks,/ network operators,/ search networks, and then you should see options to pick a different network operator

Re: Canadian carriers sign domestic roaming agreement to fill-in network coverage gaps!

toolcubed
I'm a Senior Contributor
Rick2067, not sure what you mean by Bell's customer service being "questionable"...it's no better or worse than Rogers' customer service. I've been with both carriers and can speak from experience. Don't let that be your deciding factor. Go with the carrier that offers the best coverage/service (where you spend the majority of your time) and the best price.

Re: Canadian carriers sign domestic roaming agreement to fill-in network coverage gaps!

Tigurr
I Plan to Stick Around

I can confirm that is the way I was able to "lock on" to rogers-ext on lollipop builds.  

 

Was quite handy here in Northern Alberta where the Rogers signal is lacking, but telus / bell is strong, for the most part. 

 

Unfortunately there seems to be a known bug in all note 7 marshmallow ports for the note 3.  Where manual network selection is not an option, just results in an error.

 

Screenshot_20161002-145814.png  

Re: Canadian carriers sign domestic roaming agreement to fill-in network coverage gaps!

Hi @steveburke23 and @Tigurr,

 

Thank you so much for sharing your experience with the Community. We appreciate it 🙂

 

 

@Rick2067 have you tried the steps listed by @steveburke23 and  @Tigurr? Please keep us posted.

 

 

 

RogersZia

Re: Canadian carriers sign domestic roaming agreement to fill-in network coverage gaps!

Got text that said I recently entered a extended coverage area? What does that mean?

 

 

Re: Canadian carriers sign domestic roaming agreement to fill-in network coverage gaps!

Hi @Amkerry

 

Welcome to the Rogers Community Forums!

 

Extended Coverage provide additional coverage, when outside of the Rogers network.

 

For more information on Extended Coverage, check out the below link!

 

Extended Coverage: Now Stay Connected Across Canada

 

Extended Coverage: FAQs

 

RogersPrasana

Re: Canadian carriers sign domestic roaming agreement to fill-in network coverage gaps!

3thump
I've Been Here Awhile
In port loring Ontario you can call with bell but not with Roger's. Last year Roger's worked but was spotty
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