MyRogers & Rogers Apps
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Rogers apps on Pixel 7 not working

The following apps do not work on Pixel 7. Rogers Home Connect, Rogers WiFi, Rogers Ignite TV. When you click on these apps, it takes prompts you for the userid and password, on entering the requisite information it defaults back to the sign in page,...

HomeConnect App Pause Issues

The HomeConnect app for iOS no longer indicates that a profile has been paused (when it actually is) and therefore I can't unpause the applicable profile without going into the settings and adjusting the profile's downtime. I'm on iOS 16.6.1 and an i...

byrongaum by I plan to stick around
  • 464 Views
  • 1 replies
  • 0 likes

Sportsnet +

Is there not a way that we can stream the hockey games in 4K when they’re available in 4K on cable? Especially when games are regional to TSN (Leaf games really since they’re the only ones that do air in 4K)?     ***Added Labels***

kjb_86 by I plan to stick around
  • 1893 Views
  • 6 replies
  • 0 likes

Cannot connect using the HomeConnect app on my iPhone

I have been trying to use the HomeConnect app to login so I can update my router settings... specifically I want to change my wifi password. Problem is as soon as I press the sign in button after entering my Rogers ID/PSWD (which I am able to use on ...

jaymend by I've been around
  • 862 Views
  • 3 replies
  • 0 likes

Ignite TV App Playback Controls

Why can Rogers Tech people add a PAUSE, PLAY, REWIND and FASTFORWARD button on the IOS app? Bell has it. So why can Rogers add that feature to their Ignite TV app?   *Added Labels*

amo3 by I've been around
  • 2228 Views
  • 6 replies
  • 0 likes

Incorrect Balance on the App

The app said i was caught ip on my bill. Then i get the printed bill and suddenly i owe 97 dollars from the previous bill. This is not the way to do business. I had 2 agents agree that nowhere does it say on the app there is money owing. This is scam...

Donnagb by I've been around
  • 254 Views
  • 1 replies
  • 0 likes

Cannot change plans on myrogers?

I recently moved to another country but want to keep my canadian number, every time i try to change my plan to the bare minimum(text and talk) and click proceed to checkout it tells me the following.   Sorry! Something Went Wrong. We're working ...

Timtam by I've been around
  • 668 Views
  • 1 replies
  • 0 likes

Promotion on Rogers Website Error

When I check my services on the website, there is this message:  Exclusive upgrade offer. Get more for a great price.Ready for an upgrade? Check out this great offer we’ve found for you.   However, clicking on the button says that there is an error o...

geddo by I plan to stick around
  • 599 Views
  • 5 replies
  • 0 likes

SN NOW is Watered-down version of NHL Live

Is there any surprise that Rogers would provide a watered-down version of NHL Live? And I have to pay a higher price to subscribe to it too.   - No longer can we choose which of the home or away broadcasts to watch.  - The site is set up to make it e...

Rich97 by I plan to stick around
  • 4251 Views
  • 18 replies
  • 1 likes

Resolved! Ignite Will Not Launch on Chromecast

First off Ignite works on all of our devices.The problem is when we try to cast on the TV using Chromecast. At the beginning everything appears normal. The image of the TV station appears and then it starts to load. However that's as good as it gets....

kevlar1ca by I've been here awhile
  • 1503 Views
  • 4 replies
  • 1 likes

Unable to view data usage

I can’t view my data usage on my rogers app , it told me to check from my rogers website but it’s not available there as well  

sl6 by I've been here awhile
  • 561 Views
  • 1 replies
  • 0 likes

Crave won't start on my SmartTV

When I go to the Crave icon on my SmartTV, I'm  given the message, "To continue using Crave please update to the latest version of the app". Try as I might, I cannot make any sense of this and "Anna", the Rogers robotic "How can I help?" lady, is use...

JaimeN by I've been here awhile
  • 382 Views
  • 1 replies
  • 0 likes