Welcome to the Rogers Community Forums!
Thank you for posting your concern in the Community. It's certainly strange that nothing happens after entering the login credentials. I'm wondering if you are using a browser to access MyRogers since you have posted in this thread. Typically, if you were to use a browser on your iPad to access MyRogers, you should get redirected to the App Store to download the app.
If the redirect is not happening; you can visit the App Store and download the MyRogers app and share your experience with us.
Re my complaint in post 27 of this thread .... thank you to Rogers for whatever adjustment has been made . I am now back to using chrome and log in is working the way it used to .
Welcome to the Community @brikliz1!
We want to know more about the issues you're experiencing with your MyRogers online profile from browser.
In order to further assist you we'd need more information from you:
We want to help. Looking forward to your reply!
With Safari on my Mac I can't access the Rogers website at all. It tries to go to the site, the progress bar goes about an inch along and everything just hangs. It doesn't even display any part of the page; it continues to display the last page accessed from whatever other site I had visited. I have cleared the cache, cleared cookies for the site, and tried turning off everything I thought likely from the Developer tab. I thought maybe it was a content blocker but I don't think so. I have tried multiple URLs to different parts of the Rogers site. It used to work fine. I recently changed to Ignite, although I can't think why that would have an effect on this.
On Firefox I can access most of the site although some pages refuse to display. A blank page displays in that case and when I view source code it all seems to be there.
Chrome seems to work fine.
Safari is my default browser and I would like to be able to use it. Any ideas?
@stevense : Here's a list of things to try - see link below:
I went in to Safari Preferences; Websites and for the Rogers sites I turned off Content Blockers, and allowed Pop-ups and the site is fine now. Thanks!