Unable to Access MyRogers via Browser.

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Moderator
Moderator
Posts: 1,301

Re: Unable to Access MyRogers via Browser.

Hello, @gvpercy

 

Welcome to the Rogers Community Forums! Smiley Happy

 

Thank you for posting your concern in the Community. It's certainly strange that nothing happens after entering the login credentials. I'm wondering if you are using a browser to access MyRogers since you have posted in this thread. Typically, if you were to use a browser on your iPad to access MyRogers, you should get redirected to the App Store to download the app. 

 

If the redirect is not happening; you can visit the App Store and download the MyRogers app and share your experience with us. 

 

Cheers,

RogersMoin

I'm a Trusted Contributor
Posts: 728

Re: Unable to Access MyRogers via Browser.

Re my complaint in post 27 of this thread .... thank you to Rogers for whatever  adjustment has been made . I am now back to using chrome and log in  is working the way it used to . Smiley Happy

I've Been Around
Posts: 1

Re: Unable to Access MyRogers via Browser.

What’s going on I can’t open my own acct?
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Moderator
Moderator
Posts: 1,740

Re: Unable to Access MyRogers via Browser.

Welcome to the Community @brikliz1!

 

We want to know more about the issues you're experiencing with your MyRogers online profile from browser.

 

In order to further assist you we'd need more information from you:

  • Are you getting an error message?
  • Why can't you open your own account?

We want to help. Smiley Wink Looking forward to your reply!

 

RogersMaude

 

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