MyRogers App will not Remember Login Info

Need Help?

That's what we're here for! The goal of the Rogers Community is to help you find answers on everything Rogers. Can't find what you're looking for? Just ask!
cancel
Showing results for 
Search instead for 
Did you mean: 
Reply
Highlighted
I've Been Around
Posts: 1

MyRogers App will not Remember Login Info

MyRogers on Browser stores login and password on Samsung ELIte tablet. But the MyRogers app does not. I turn on 'remember me' but next time I load it is turned off again.

 

*** Added Labels ***

Moderator
Moderator
Posts: 511

Re: MyRogers App will not Remember Login Info

Hello @MCollins55,

 

Welcome to the Rogers Community Forum! =)

 

I can imagine how tedious it can be for you to have to enter your login information every time especially when using a tablet keyboard which is not the easiest to use at times. 

 

It is strange that the "Remember Me" function on the My Rogers App has not been working for you. Can you confirm what version of Android you have loaded on the tablet as well as the version of the My Rogers App? If you have not already you can try uninstalling and then reinstalling the My Rogers App to see if that helps.

 

We look forward to your response!

 

RogersTony