My Rogers App Crashing

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I've Been Here Awhile
Posts: 2

My Rogers App Crashing

I'm on iPhone 6 with most recent iOS. I cannot even open the My Rogers App, it always crashes a second after I start it. Any tips?
Solved! Go to Solution.
Retired Moderator RogersPrasana
Retired Moderator
Posts: 624

Re: My Rogers App Crashing

Hi @Zeldaqueen99

 

Welcome to the Community Forums! Smiley Happy

 

What iOS update are you on? Have you tried deleting the MyRogers app and reinstalling it?

 

 

@RogersPrasana

I've Been Here Awhile
Posts: 2

Re: My Rogers App Crashing


@Zeldaqueen99 wrote:
I'm on iPhone 6 with most recent iOS. I cannot even open the My Rogers App, it always crashes a second after I start it. Any tips?

I am having the same problem on my iPhone 6s. The app was working fine yesterday, but today it crashes as soon as I try to open it. I have tried hard restart, but that hasn't helped. 

I've Been Around
Posts: 1

Re: My Rogers App Crashing

Updated the recent iOS. Hard reset my iPhone 6. And deleted and reinstalled the app. Still not working.
I've Been Around
Posts: 1

Re: My Rogers App Crashing

I am having the same issue on my iPhone 5S. I first tried on previous version of IOS (9.3.2?), app crashes on launch. I restarted my phone, same issue. I deleted and reinstalled the app, same issue. I then installed IOS 9.3.3, still crashes on launch. I deleted and reinstalled the app once more, still crashes on launch.
I've Been Around
Posts: 1

Re: My Rogers App Crashing

Same, on an iphone6 the app will not run, deleted and then reinstalled , and a hard reboot . no luck.

I'm a Regular
Posts: 214

Re: My Rogers App Crashing

Same here this morning and last night, cannot use the app. Thankfully the mobile site is passable. Thought it was something with my device but looks like something else

Cheers

I've Been Here Awhile
Posts: 2

Re: My Rogers App Crashing

I don't know what changed, but in now able to use the app. It doesn't seem to be crashing anymore.
I've Been Here Awhile
Posts: 2

Re: My Rogers App Crashing

Thanks for the reply, mine is now working as well. Guess it was just a one day glitch
I've Been Here Awhile
Posts: 4

Re: My Rogers App Crashing

I still have the app crashing. It's been down ever since I downloaded the latest iOS upgrade. This happened a couple of upgrades ago and it took Rogers months to fix it. I think it might need a revisit by Rogers. 

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