Maintenance on MyRogers App

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I've Been Around
Posts: 1

Maintenance on MyRogers App

I keep getting a error when trying to use the Rogers my account Application for a few months now . The error states that the application is going through maintenance and to check back

I have tried uninstalling and reinstalling the app multiple times

I can use My Rogers on Rogers.com with no issues

Currently I am using the IPhone 7 - all updates have been completed

Any suggestions?

 

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Moderator
Moderator
Posts: 254

Re: Maintenance on MyRogers App

Greetings @StacyLeChamb,

 

Welcome to the Rogers Community Forums and congrats on your very first post! 👍

 

This is definitely concerning! It's odd that you would be able to gain access to your online profile via the website, but not through the app! It does sound like you've taken all of the right measures to ensure success. 

 

If possible, we would love to have a closer look into this at our end. Please send us a private message to @CommunityHelps so we can assist you further. For more information on how our Private Messaging system works, please CLICK HERE.

 

Kind regards!

RogersLaura