Link or Unlink an account from your MyRogers profile

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Creating a MyRogers account and linking it to your profile allows you to View & Pay your Bill, View your Bill History, and manage key account functionalities associated with your profile, including key security features.

If you’ve got more than one billing account, you can link them all to your MyRogers profile using a single username and password to view all your services in one place.

Learn how to link or unlink an account below:

How to link an account

Online Steps:

1. Sign into MyRogers.
2. Select Settings
3. In the Settings Overview section, select Linked accounts
4. Select Link another account
5. Select the type of account you wish to add:
   • For Wireless or cable services, you'll need to enter the 9- or 12-digit account number and postal code associated to the account.
   • You can find your account number on your bill.
   • For a Pay As You Go_TM account, you'll need to enter your phone number and 4-digit account PIN.

Mobile Steps:

1. Sign into MyRogers app
2. Select More
3. Select Profile & Settings
4. Select Edit
   • You will get redirected to Mobile Web
5. In the Settings Overview section, select Linked accounts.
6. Select Link another account
7. Select the type of account you wish to add:
   • For Wireless or cable services, you'll need to enter the 9- or 12-digit account number and postal code associated to the account.
   • You can find your account number on your bill.
   • For a Pay As You Go_TM account, you'll need to enter your phone number and 4-digit account PIN.

Link an account now >

Please note your MyRogers email address will be used for all future communications. If you wish to change this, you can log to MyRogers to update the information.

How to unlink an account

Keep in mind: An active MyRogers profile is required to access your Account Details and Billing Details & History. We do not recommend removing an account that is active or has a balance owing that is greater than $0.By removing an account you will lose key functions of maintaining your account. (Ex: Update Billing & Contact Address, Password Management, Contact Numbers, etc.)

Online Steps:

1. Sign into MyRogers.
2. Select Settings.
3. In the Settings Overview section, select Linked accounts.
4. Select Unlink. An account unlink confirmation will appear. To confirm, select Unlink this account.

Mobile Steps:

1. Sign into MyRogers app
2. Select More
3. Select Profile & Settings
4. Select Edit
   • You will get redirected to Mobile Web
5. In the Settings Overview section, select Linked Accounts.
6. Select Unlink. An account unlink confirmation will appear. To confirm, select Unlink this account.

Unlink an account now >

Your Rogers digital profile is linked to your service account. You cannot delete your digital profile while you have an active service account, or have a balance greater than $0. If you are no longer a customer, your account information and digital profile will automatically be deleted in accordance with regulatory and legal requirements. See more details here.