unable to access MyRogers - keep getting redirected to business online manager

[P1987aul]

Hello, i constantly have the same issue. I have tried all suggestions and still have the same result. 

[RogersMaude]

Good evening @P1987aul,

Welcome to the Rogers Community and thanks for your post!

I know how frustrating it is to not be able to access your account online and we'd like to further assist you.

I understand you mentioned having "tried all suggestions", however we would need you to be a little more specific.

Does this happen with the MyRogers app or via a web page?

Was it previously functional or it has never worked? Do you get an error message?

Addressing the issue you've described further requires access to your account. If you think the problem you're experiencing is linked to your online profile we'll ask you to contact us by private message.

We therefore encourage you to PM us @CommunityHelps so we can assist you. 

Please click here if you are not familiar with our Private Messaging system.

RogersMaude

[camillahansen]

I have this exact problem.  I have used my Rogers online account for years, but now I cannot access anything.  I reset my password a few weeks ago and was able to access my account briefly, but it is now back to not working.

This is a problem on desktop and mobile, in any browser I try.

I need help!

[57]

@camillahansen : Here's a list of things to do/try:

https://communityforums.rogers.com/t5/Internet/Unable-to-load-certain-website-s-and-or-videos/m-p/42...

After you try all that if you can't get through, try PM'ing the mods here:

https://communityforums.rogers.com/t5/Rogers-Community-Forums-Blog/Get-to-know-your-Community-How-To...