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"MyRogers keeps stopping" on Android

Shusername
I've been here awhile

A few weeks ago my phone has started giving me regular error messages related to the MyRogers app. The message is: "MyRogers keeps stopping" and I'm given two options: "App info" and "Close app".

 

I think that I've managed to solve this issue; sharing here for the benefit of others. When clicking on "App info" in the pop-up window, I noticed that there was an "enable" option on the bottom of the view. After clicking "enable" the pop-ups stopped happening. My device must have disabled some features of the app after it wasn't used for a while.

 

The above did not solve the issue. I posted too soon! CC: @CommunityHelps 

 

My device:

Samsung Galaxy S10

Android 12

One UI 4.1

1 REPLY 1

Re: "MyRogers keeps stopping" on Android

Shusername
I've been here awhile

Wait... I wrote this too soon. The message is still popping up. Any help from Rogers would be appreciated!

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