can't view bill

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jm44
I've Been Around

‎10-05-2017 09:22 AM - last edited on ‎03-22-2018 06:06 PM by Moderator

Posts: 1

Re: can't view bill

This has been happening to me for over a week and I have tried several times during the day.

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RogersPrasana
Retired Moderator RogersPrasana
Retired Moderator

‎10-05-2017 11:24 AM - last edited on ‎03-22-2018 06:06 PM by Moderator

Posts: 624

Re: can't view bill

Hi @dngan and @jm44

 

Welcome to the Community Forums and thank you for posting!

 

Not being able to view your bill can be frustrating. 

 

Are you a new Rogers customers? Have you got any bills previously? 

 

RogersPrasana

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ozrial
I've Been Around

‎03-19-2018 11:41 PM - last edited on ‎03-22-2018 06:07 PM by Moderator

Posts: 1

Re: can't view bill

New rogers customer with a business account but cant seem to view my bill online

 

when trying to view I get this message:

 
Sorry, we’re unable to view your bill at the moment.
We’re working on fixing the problem. If you need help right away, please contact us
 
Please help
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RogersMaude
Moderator
Moderator

‎03-20-2018 11:28 PM - edited ‎03-22-2018 06:07 PM

Posts: 2,116

Re: can't view bill

Good afternoon @ozrial,

 

Welcome to the Rogers Community Forums!

Experiencing issues preventing you from accessing your most recent invoice is definitely a pain!

 

Do you still have the same problem making you unable to view your invoice?

 

Please tell us more about the troubleshooting you have gone through so far.

I would recommend you to clear your cache and cookies before trying again. If you can, use other browsers, such as Mozilla Firefox or Google Chrome.

 

We would like to help you resolve this matter, if you still cannot view your bill.

Please send a private message to @CommunityHelps, if the need may be. 

For more info on our Private Message system, take a look at this page.

 

RogersMaude

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