it is the same for me, I can not see my data usage... It is not available from the mobile app, and it is not available from the web site MyRogers. It was available last week (or 2 weeks ago, not sure....). What can I do to manage ma data usage if I cannot see it ?.....
Thank you for joining this discussion, and welcome to Rogers Community Forums!
MyRogers app is a great tool to manage the data usage; it's upsetting that the data usage is not available for you. Which product's data usage, are you trying to manage?
I have the Infinite plan, and the data usage is available for me. The issue you are experiencing could be account-specific or product-specific. We can further investigate and submit a ticket for you. Please send us a private message at @CommunityHelps. You can find details about our private messaging in this blog.