Smart Home Monitoring App Issues: Arming Alarm & Accessing Cameras

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Momof2teens03
I've Been Around
Posts: 1

Smart Home Monitoring App Issues: Arming Alarm & Accessing Cameras

My app won’t allow me to set my alarm, comes up as disarmed when it actually is armed. My camera comes up as failure in the app. Removed app and reinstalled no difference. App is consistently double beeping at me every 30-45mins with no errors on the screen. Wifi is good for everything else in the house.
Anyone else?

 

 

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RogersMoin
Moderator
Moderator
Posts: 2,000

Re: Smart Home Monitoring App Issues: Arming Alarm & Accessing Cameras

Hello, @Momof2teens03.

 

Thank you for posting your concern and welcome to Rogers Community Forums!

 

Not able to arm/disarm or set alarms through the app can be troubling. Do you have the Netgear router for Smart Home Monitoring? If yes, please power cycle it to restore the app functionality. 

 

If the issue persists, please connect with Smart Home Monitoring Support

 

Cheers,

RogersMoin