And just like that - no reason - everything is up to date - no changes on my side -
My Anyplace TV will not go to full screen anymore. I've waited a week. Done restarts. Ensured all updates are completed. Nope no full screen.
Every single day i learn of a new way to watch online the programs i want via new streaming services. When my "good deal" package I have with Rogers runs out. There will be no need for me to renew. How can there be so many problems watching with rogers and never any other streaming service?
Over the weekend I realized my Anyplace TV has stopped working... the funny part, only on my laptop. My desktop still logs in fine. Both are at home on the home network. Both are using Chrome Version 71.0.3578.98. Both share the same password login as Chrome is synced across the two. The only difference is I can't bring my desktop with me to the toilet!
When I try logging in on my laptop on Chrome I get "Something went wrong. Please try restarting the app or try again later." If I do it on IE, I get "Server error could not retrieve entitlements."
This worked two weeks ago, whatever you've done you've broke it on your end. I've reset Chrome, deleted the cookies, passwords, everything...
Fire HD 8 (2018) with Fire OS 6 [equivalent Android 7 Nougat]
Rogers Anyplace TV app (from Google Play) thinks I am outside of Canada I don't have a VPN Same app on my S7 opened from same place (home) at same time via Wi-Fi works fine All others app (FXNowCanada, a&e, CityTV, CTV, GlobalTV, History Go, Bravo Go, Space Go, SN SportsNet, cBC etc from Bell, Rogers and independent networks) work fine. But not Rogers Anyplace ... What is wrong?
I appreciate joining the conversation. If I correctly understood, Anyplace TV works on Samsung S7 but not on Fire HD 8 running Fire OS 6.
Below are the Anyplace TV requirements:
Plug-Ins and More:
At the moment, devices running Fire OS are not supported. Thank you for understanding!
Because there is a absolutely no direct line of feedback to the AnyplaceTV devs I am having to post in this forum a bug report.
Full-screen toggle control has been broken in v13.0.45 for about a month now.
Issue is reproducible in Chrome 71, Firefox 64, and Safari 12.
Steps to reproduce the issue: attempt to click on the full-screen button on the video player.
Expected results: video enters full-screen
Actual results: tapping the full-screen toggle does nothing but throw an uncaught error in console.
Uncaught (in promise) TypeError: Failed to execute 'requestFullscreen' on 'Element': parameter 1 ('options') is not an object.
Your full-screen code is completely broken in your minified JS script: https://rogersanyplacetv.com/main.7cab5ea2f68ee8819916.bundle.js
When will this be fixed?
We appreciate posting the bug in the Community; we can certainly pass it along to the app support. Thank you for replicating the issue on multiple browsers.
For my curiosity, how were you able to replicate it on Firefox?
As a workaround, you can use the F11 key to activate full-screen mode while we work on fixing the issue. Please send us a private message @CommunityHelps so that we can submit a ticket for you. Thus you can be notified once the issue is resolved.
Thank you for your patience and understanding!
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