Error 1502 !!! Rogers Anyplace TV has not worked for over 1 month. I have called tech support 4 times. Told I will get an email because this is an new error and it has been escalated to the next level for tech support.....2 weeks later no answer. Called again said it was because it was linked to another account that I had cancelled....guess what??? It still does not work! No surprise. How difficult is it to get Rogers anyplace tv to work. Secondly the error 1502 does not have any supporting information. If you click on it, the link takes you to Rogers home page!!!! SO FRUSTRATING TO PAY FOR A SERVICE THAT DOES NOT WORK!!!
Welcome to the Rogers Community Forums!
Dealing with the same error message for over a month without any resolution in sight is definitely disappointing, to say the least.
Several users have reported this issue but it does not appear to be affecting all users. It seems to be mainly affecting devices running the Windows 7 operating system. Below are the specific requirements which must all be met for Anyplace TV to function properly.
4K, HD or SD Digital Set-top Box w/ Two-way connection.
Plug-Ins and More:
If any of the above requirements are not met we cannot guarantee Rogers Anyplace TV will work on all platforms.
I hope this helps!
Dear AnyplaceTV Devs,
Please add keyboard shortcuts (e.g, left and right arrows) for next and previous channels in full-screen mode so I don't have to get up and use a mouse. If so, I can send these shortcut presses from a Bluetooth remote (or via a phone) so I dont have to get up and use the keyboard on my computer.
I meet all the conditions listed as to equipment necessary and can't get Anyplace TV to work consistently on IE11 or Edge. Works once in a while but then I get this error message most times when trying to watch a program on my laptop.... I have a very fast laptop that I have streamed other services on including NHL Live but can't seem to get Anyplace working properly. So like others it seems Error 1502 keeps cropping up.
CHCH HD is having trouble loading. TIP: Exit out of CHCH HD then reselect to resume watching or search Error 1502 in the Help Center.(1502)
Anyone else been experiencing issues with Rogers Anyplace TV app on android? It's been horrible for the last couple of days.
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