I had no service on the highway with my phone today as Roger's has awful coverage in Nova Scotia.
So they lied to me and tricked me into a renewal in august. In 22 months I take all 3 lines to BellAlliant. Too many ownership changes have ruined what was once a canadian company that cared for its customers. If I'm going to suffer awful customer loyalty I at least want a working service.
My fervent wish is that the "powers that be," the ones that made the terrible decision to remove GCL, Spotify & Texture, are made aware of these threads.
For every person that posts on this forum, I am sure there are numerous other people out there grumbling but just don't take the time to write. Rogers is alienating more than just the members of this forum thread. That is the topic!
Extremely disappointing on Rogers part. I renewed my plan for 2 years in March and specifically asked if this will be included for which I was assured it is. I received no notice about the cancellation and only figured it out when trying to tune into the 1st game of the year last week. Also because of this I now need to purchase an additional service to watch my favorite hockey team because I canceled my tv package since I only needed it to watch hockey. After 11+ years with Rogers and I am only 30 years old I will be canceling both my lines and unless there is a major policy change will not be returning as this makes me feel cheated.
I just moved from Halifax to Ottawa and left Bell in the process. One of the reasons in my calculation was access to NHL Live. It was a sensible offer. $200 a year just to watch a few blackout games is absolute nonsense. And whatever Rogers higher up that thought removing that benefit would go over well with customers ought to be shown the door. I'm livid, and I will look for the next opportunity to vote with my dollars.
Cell, home security, TV & max speed internet. Like that business Rogers? You're not showing it.
Well that is the last straw. As soon as my family contract is up we are moving to another provider. Every year Rogers charges more and more for less and less.
Agree with the previous postings, kinda sad losing a great benefit. Will consider changing providers in the future.
After contacting Rogers support was told that we no longer have NHL Game Center after 5 plus years. It was included in my share everything plan and then without any notice was removed. Not impressed at all and it was one of the perks we have stayed with Rogers but obviously we aren’t valued as customers.