12-05-2017
09:37 PM
- last edited on
12-05-2017
09:55 PM
by
RogersShaun
I suddenly no longer have access to game center live on any device. I have a 2-year term Rogers Ignite bundle (internet, home phone, tv). It is my understanding from other posts in this forum that the 2017-18 comes included with this contract. Why would I all of a sudden not have access to game center live?
12-05-2017
09:38 PM
- last edited on
12-05-2017
09:55 PM
by
RogersShaun
The problem is known and it affects multiple devices. I can't watch on iPad, iPhone or PC. It works on my PS4.
12-05-2017 10:18 PM
12-06-2017 08:28 PM
Hello @Mrfreeze_Van,
Thank you for your post and welcome to the Rogers Community Forums! 😃
I know how frustrating it can be when you unable to catch the big Hockey games and watch your favourite teams due to technical issues. We have had numerous reports of these issues being resolved since last night.
Are you still experiencing issues with no feeds being available on your Roku box? Are any other devices experiencing similar issues?
Keep us posted!
RogersTony
12-06-2017 08:39 PM
Hi Tony,
Thanks for getting back to me. The issue was solved yesterday, too late for the game but it's working now.
Regards,
01-12-2018 10:31 PM
Im on the Rogers nhl Game Center schedule page but it doesn't acknowledge and load the game I select to watch. Whats happening?
01-13-2018 09:59 PM
Hello @glassmanx,
Welcome to the Community Forums!
As a fellow hockey nut, I hope we can get this resolved for you. Can you provide some additional details so we can assist further? What kind of device and browser were you using? Were you able to successfully login? Are you able to watch games on another device or computer?
Let us know!
RogersShaun
01-17-2018 08:08 PM
01-18-2018 08:17 PM
Good day @glassmanx,
Thank you for your post!
I understand that being unable to stream your team's games on your MacBook Pro can cause some inconveniences and we most definitely want to help you resolve this issue.
First of all, we need to identify the root cause of the issue. For that, I will need more information from you:
To do so in Safari, please go to Preferences > Privacy and then choose "remove website data".
If this does not help, you could potentially consider downloading Google Chrome on your MacBook.
Let us know if you still require assistance!
We want to assist you in reaching a resolution as soon as possible.
RogersMaude
01-20-2018 09:15 PM