Myrogers not working

[Steve130]

The myrogers app keeps shutting down and putting up a notice on my phone whether im in their app or not

[RogersMoin]

Hello, @Steve130.

Thank you for joining our Community and sharing your experience with the MyRogers app.

I can understand the inconvenience of the app not working. To help us investigate further, could you provide a few more details:

• What's the app version?
• What's the make and model of your device?
• Could you clarify the notice you're seeing on your phone? Can you post the screenshot of that notice?

I'm using the latest version 6.23.0.36 on a Galaxy S25 Ultra without login or access issues.

Let us know, and we'll do our best to assist!

Cheers,

RogersMoin

[Steve130]

It wont let me post a screenshot. As for the app version its the latest version. My phone is an LG Velvet 5G. It has always worked with no issues until just recently

[RogersMoin]

Hello, @Steve130.

If you are using your mobile phone, you must enable the desktop version to see the option to upload the screenshot. 

Is the notice you are seeing related to WebView? If you can't upload the screenshot, please provide the exact wording of the notice. 

Regards,

RogersMoin

[Steve130]

Ah forget it. Im just going to delete the app. I don't need the headaches with it