MyWiFi App - Pause Feature Not Working

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Moderator
Moderator
Posts: 566

Re: MyWiFi App - Pause Feature Not Working

Hey @byrongaum,

 

Thanks for giving the steps a try and for providing an update! I'm glad to hear that the 'pause' functionality works well! 👌

 

Just to clarify, once you've set up a downtime schedule (bedtime schedule) for a specific device or devices, it should automatically kick in, disconnecting ALL of the selected devices under that specific profile from your home internet during the designated times, and it won’t automatically switch to cellular data.

 

If you are finding that the downtime schedules  you've set-up are not working, please double-check that you have the right times indicated (including the AM/PM option). If everything looks good and it's still not functioning properly, please try deleting the downtime schedules and try setting them up again from scratch. Please let us know how it goes! 😊

 

Kind regards,

RogersLaura

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I Plan to Stick Around
Posts: 15

Re: MyWiFi App - Pause Feature Not Working

It still doesn't work for iPhones. All other devices on the profile shutdown, however, you can still access YouTube on iPhones.

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I Plan to Stick Around
Posts: 15

Re: MyWiFi App - Pause Feature Not Working

Like others mentioned before, all you need to do is select "Forget This Network" and then join the network again and your iPhone will be unpaused.