MyRogers - Account access security log

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I've Been Here Awhile
Posts: 2

MyRogers - Account access security log

 

It doesn't appear that there is a way to view previous access/sessions into the My Rogers or One Number portals, much like many other accounts one may have online (microsoft, google, fb accounts - etc).
Am I not seeing it or is there not a way to see this online - ie. - which IPs/devices accessed my Rogers account and when? Is there a way to find this out with a phone call to Rogers if I suspect that someone has been in my account?

The same goes for two-factor authentication, will this ever be offered as it doesn't appear this exists yet.

Retired Moderator RogersPrasana
Retired Moderator
Posts: 624

Re: MyRogers - Account access security log

Hi @jtf

 

Thanks for posting on the Community Forums. Smiley Happy

 

If you are looking for IP/device information, that's not something that's available. However, what we can do is provide you with the last log in date and time for your MyRogers profile. We do recommend that you change your password if you feel the that your profile is being accessed without your consent.

 

@RogersPrasana

I've Been Here Awhile
Posts: 2

Re: MyRogers - Account access security log

That's brutal, no way to view security info like that eh? 
Last login date/time means nothing. I would have been the one to last login....