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I would like to know if I need to talk to a live agent to upgrade my iPhone 7 Plus to a iPhone 8+?
Good morning @lmanywounds1975
You can complete a hardware upgrade via your MyRogers portal if you would like to go the self serve route.
Otherwise, feel free to reach out to us via @CommunityHelps in Private Message. We can assist in your upgrade and answer any questions you may have.