Ignite Wifi HUB Assigned Devices Showing up as Unassigned

[Don_Ca]

@Community Helps does not show as a valid user to send a private message.  

[Don_Ca]

Nevermind, I was able to finally get the PM sent.

[Don_Ca]

Just got the delay text:

Rogers Msg: Update on case number . There's been a delay in fixing the Ignite TV problem you told us about, but our technical teams are working on it. We're sorry it's taking so long. We will provide an update as soon as we can.

[Don_Ca]

Still no update from any source, here or regular support.

[Don_Ca]

Still no update, I did not even get the text message this week saying it is taking time.  

[kibosh]

This seems to be fixed now

[Don_Ca]

I noticed this last night. I am actually on chat right now with an agent following up to see what it says

[Don_Ca]

Notes on my case "The ticket has been completed and investigated. They haven't detected and network or app issue at this time. They advise to further troubleshoot". Utter nonsense.