04-23-2020 11:18 AM
@Community Helps does not show as a valid user to send a private message.
04-23-2020 11:24 AM
04-27-2020 01:10 PM
Just got the delay text:
Rogers Msg: Update on case number . There's been a delay in fixing the Ignite TV problem you told us about, but our technical teams are working on it. We're sorry it's taking so long. We will provide an update as soon as we can.
05-06-2020 08:22 AM
05-19-2020 04:16 PM
Still no update, I did not even get the text message this week saying it is taking time.
06-04-2020 09:25 PM
This seems to be fixed now
06-05-2020 04:22 PM
06-05-2020
04:34 PM
- last edited on
06-06-2020
09:18 AM
by
RogersLaura
Notes on my case "The ticket has been completed and investigated. They haven't detected and network or app issue at this time. They advise to further troubleshoot". Utter nonsense.