Have you reproduced this issue on multiple devices or have you only ever used just one device to pause/unpause? Have you attempted yet to uninstall/reinstall the app? I'd also like to make sure that your device is current and running the most up to date version of your respective operating system.
Please let me know so that I can determine the best path towards a potential solution for you.
Re: Ignite WiFi Hub Hanging when trying to Pause/Unpause
hi i just updated the app and after that once when i was using app it ask me to try again and then its work fine. i never uninstall it but i used in 2 different devices old device have more issues than the new one. hopefully it will work fine after update thanx