Ignite TV Mobile App

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I've Been Around
Posts: 1

Re: Ignite TV Mobile App

I cannot download the Ignite TV App on my tablet

Samsung Tab 3

4.4.4 OS

Error: This application is not compatible with your device.

 

The requirements say 4.1 for OS and no other pre-requisite.

Why can't I download the app?

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Moderator
Moderator
Posts: 2,116

Re: Ignite TV Mobile App

Welcome to the Community @marcuskai6!

 

Thanks for your post. Watch live TV, On Demand content and your Cloud PVR recordings on any device at home or on the go. You can also download your Cloud PVR recordings to your device and watch anywhere.

 

The Ignite TV app is free to use with your Ignite TV subscription, using your MyRogers login credentials. It's compatible with :

  • Android 5.0 or higher
  • Apple iOS 11.0 or later

For more info, visit this page.

 

Hope this helps!

 

RogersMaude

I've Been Around
Posts: 1

Re: Ignite TV Mobile App

I have Rogers ignite but when I downloaded the app on my iPhone and then went to sign in it says I’m in the right place but I don’t have a Rogers ignite account when I do. I signed in using my username and password like I always do. Can someone help this is annoying

Moderator
Moderator
Posts: 1,614

Re: Ignite TV Mobile App

Hello, @Natasha23

 

Welcome to Rogers Community Forums! 🙂

 

Thank you for your post; congratulations on your Ignite TV service!

 

The symptoms you have described could mean that the Ignite TV service not correctly linked with your MyRogers profile. We'd love to help resolve the issue for you; please send us a private message at @CommunityHelps. You can find details about our private messaging in this blog

 

Cheers,

RogersMoin

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