I Can't sign into YouTube TV

[Cap07]

Yesterday morning I clicked on the APPS option on Rogers Xfinity and went to Youtube. All of a sudden I'm

logged out of my YouTube account and attempts to sign in have failed. I can use YouTube on my laptop but not on my TV. Has anyone else seen this? Weird thing is it works fine on our other TV. Must be something I'm doing wrong.

**Labels Updated**

[Maria69]

Yes the exact same thing has happened to me and no matter what I try it just keeps saying sign in attempt failed every time. If u figure out how to fix this please let me know and vice versa 😉

[Cap07]

Do you have more than one Rogers box? We have two. The second one seems fine, but no one watches YouTube on it. I've tried multiple times to sign into my account from my PC and my phone. Google says I'm connected but YouTube says something is wrong "Try again". It was working normally two days ago and I made no changes. It just doesn't seem to accept my account.

[5girlsand1lady]

I am having the same exact issue and rogers says it's not them I think I need to reach out to another tech

[5girlsand1lady · Accepted solution]

I got help from rogers what we did was go to setting sroll down to privacy click and scroll down to locally stored data click that then unplug the xfinity/ignite box and reboot and then once rebooted relaunch youtube and sign in. Thanks David from rogers tech in toronto

[Cap07]

I'll try that. I'm assuming you're doing this before you go into YouTube. That's Settings after you press the ROGERS button on your remote.

[5girlsand1lady]

Yes

[Cap07]

Yes. It worked. Just had to re-sign into a couple of apps, but we're back into our YouTube account.

Thanks.