Same issue for me as well. I just linked the account for the first time a few days ago and have never been able to login via web or ios app. Error 30111 every time. I was on chat with support twice. It was escalated both times and I received emails saying the issue has been resolved, however it still persists. I am waiting on chat again now.
Welcome to Rogers Community Forums and thank you for joining this conversation.
The error could be related to your 12 digit cable account association with MyRogers profile.
Can you elaborate on what you meant by just linked the account? Do you see your cable account when you log in to MyRogers?
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