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Crave won't start on my SmartTV

JaimeN
I've been here awhile

When I go to the Crave icon on my SmartTV, I'm  given the message, "To continue using Crave please update to the latest version of the app". Try as I might, I cannot make any sense of this and "Anna", the Rogers robotic "How can I help?" lady, is useless. I have a fully paid up subscription to Rogers. I am able to access Crave via Rogers website but I much prefer to view it on my TV as I've done for the past couple of years. And yes, I've tried restarting the cable box. Any ideas?

 

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Re: Crave won't start on my SmartTV

-G-
Resident Expert
Resident Expert

@JaimeN  Crave is a Bell Media company and they are responsible for developing and shipping the Crave app.  You would have to go to them for support, not Rogers.

 

https://www.crave.ca/en/support

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