Commercials

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I've Been Around
Posts: 1

Commercials

Why do we have to watch the same commercials over and over and over again?

 

Why can't we just see the native feed from which ever broadcast we're watching?

 

This is enough to make me not want to pay for this service. I will find an alternative way to watch hockey.

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Community Manager
Community Manager
Posts: 3,359

Re: Commercials

Hi @JWB99 ,

 

Any commercials seen when watching a GameCentre LIVE feed are of the native station.

 

 

For example, watching the Sens 'Home Feed' last Tuesday night from my XBox's GameCentre LIVE was the straight TSN feed, commercials and all.

 

Unfortunately, when it comes to live sporting events, most commercials are repetitive as the companies/sponsors tend to purchase large timeslots for their advertisements.

 

 

RogersDarrell

I've Been Here Awhile
Posts: 4

Re: Commercials

Hi there,


Im paying 130$ a year for NHL Game Centre. What I want to know is why am I paying for a service and yet I still have to view ads? Before I used to see the commercials from the broadcasters station, and this was fine. I was able to see my hometowns commercials and it was understandable why I had to. Paying to get an uninterrupted feed when I am out of town was understandable. And sometimes you guys would black it out with a message saying "Commercial in progress." and now SUDDENLY im getting "Clickable ads" and that is terrible.

 

Im paying more money than Netflix for a 8 Month service. More money than Youtube Red. and now I have to deal with ads that are specific to NHL Game Centre?

 

And the terrible thing is that they are the same 5 commercials OVER and OVER again! sometimes you play the same ad 3 times in a row. And if I click on the thing im suddenly taken to their website.

 

So now im paying you guys more money than a 12 month Netflix subscription to watch NHL which is only on for about 8 months. You already make money from normal TV commercials. But now you're going to Gauge me for 130$ and STILL blast me with online commercials?

 

 

***Edited Labels***

I've Been Around
Posts: 1

Re: Commercials

Frustrating that I can skip through the game but not through the commercials so frequently I end up watching repetitive commercials back to back until I can find the spot in the game I want to view.

 

Horrible frustrating user experience.  Do what Youtube does and let me skip the commercial after the first 6 seconds. Repetitive commercials make me far less interested in the product because they are annoying.

Moderator
Moderator
Posts: 1,487

Re: Commercials

 

Hello, @JWB99

 

Thank you for joining the Rogers Community Forums and posting your feedback. We appreciate your feedback and we will forward it for the review. Thank you for your patience.

 

Cheers,

RogersMoin

I've Been Around
Posts: 1

Re: Commercials

Okay... what's the deal with Gamecenter's commercial breaks?

 

Like, I have seen the Old Spice commercial on repeat about 4 thousand separate times tonight... no other commericals, just one on repeat.

 

This has been consistent all season (though the one commercial that repeats has changes up every week or so)... I mean I get it; I understand how sponsorship and TV deals and all that works... but for the love of god can you at least put a bunch of different ones on? Surely there are multiple companies that are paying to advertise through this service that you guys can mix things up.

 

I'm going slightly insane over this because every commercial break I see the same thing about 12 times in a row with no difference between whichever market feed I'm watching. This truly disrupts my NHL experience having to mute the TV during the breaks because it's become so maddening. 

 

Just venting... pass it on to whomever takes this feedback to make your product better. It's honestly making me re-consider my usual resubscription of this service and I'm a diehard hockey fan. 

 

 

I've Been Here Awhile
Posts: 4

Re: Commercials

Use google chrome and download an ad blocker for it. 

once you are using Chrome, googlke search "Adblocker Chrome" and download the exstention

 

WORKS AMAZING!!! all you see id "comercial break" playing and no annoying adds Smiley Happy

I Plan to Stick Around
Posts: 9

Re: Commercials

Ads in NHL App feed started showing

 

Hi,

 

I've noticed that ads are now showing during commercial breaks. Looks like it started with the playoffs.

 

There is Maclean's Magazine add, some news/magazine reader app and some others.

 

During the regular season no ads were showing in the intermission or during TV time outs.

 

Can you please explain why the ads have started appearing?

 

Thanks

Highlighted
I Plan to Stick Around
Posts: 9

Re: Commercials

@RogersMoin

 

Why are there commercials in NHL App feed? Don't we pay for the service already?

Moderator
Moderator
Posts: 1,487

Re: Commercials

 

Hello, @temuri416

 

Thank you for posting your query in the Community. During the playoffs, the NHL may choose to substitute the ‘commercial break’ with ads it feels are relevant to the viewing region. I appreciate your feedback and I will pass it on internally. 

 

Thank you for your diligence!

 

Cheers,

RogersMoin