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Welcome to the Community and thank you for posting your inquiry!
It's definitely odd that you're unable to view bills on your Android device. Thank you for sharing all the troubleshooting steps you have taken so far.
I wasn't able to replicate the issue on my end, I was able to view the bill on an android device. May I know what app version are you currently on? Can you and @Pauly confirm if this is an issue just over Wi-Fi or on cellular data too? Are you guys able to access all the other features on the app?
Just need a little bit more info to assist you guys further :).
@hshort1990, thank you for clarifying. We were able to access the invoice via the MyRogers App on an S10e without any issues. Just to confirm, is your cellphone a Rogers device? How many wireless lines do you have on your account? There have been times when certain features are only available through the Data Manager line. Is your line currently assigned as the Data Manager?
Additionally, have you made any account changes recently (for e.g. adding/removing a service or changing your MyRogers login credentials)?
Thank you for your understanding and patience while we work to resolve this for you :).