Can’t sign into MyRogers app

[umar-ehsan]

Unfortunately many of us are located in Canada and the app still won't let us login. So that is obviously not the solution.

[westonc]

Thank you for the reply. The programmers can set the app so that it is available in any country while on wifi. I can access my Telus account and my Australian mobile account using their apps no matter where in the world I am by using wifi. By setting it to wifi access anywhere it would resolve the issue.

[umar-ehsan]

The application login will not work even on Rogers own data connection.

[Matttt1]

I just updated the app, now I can't get into it after rebooting either

[RogersCorey]

Greetings Community!

If you are having difficulty logging into the MyRogers app but are otherwise able to login on the website, please PM us @CommunityHelps so that we can investigate and escalate if necessary.

If you can neither login to the app or the website, please try resetting your password before reaching out to us in PM.

If you're not familiar with our PMing system, you can find instructions on how it works here.

Regards,

RogersCorey