Every time I sign into My Rogers online I get this message:
"Sorry, something went wrong.
Some of the information on this page may be missing. Please try again later."
This has been going on for at least a month and, since getting Ignite TV, I understand this is the only way to switch out flex channels. If I can't get any info, how do I switch my channels? Anyone have any idea? Thanks.
Are you getting this error just on the app or via the browser too? Just want to pinpoint if this is just an app specific or a profile issue. Just as an FYI, at times any change of service mid cycle can restrict the ability to make changes on MyRogers.
You can definitely reach out to your designate Ignite Concierge rep if you want to make immediate changes to your account.
Thanks for the reply, RogersZia. I have this issue online via the Internet, not through an app. And when you say "any change of service mid cycle", do you mean if I made any changes? Because I have never made any changes to my account. And it makes no difference if I click on TV or Internet, etc., I get the same message and no info.