How to exchange Ignite TV Flex Channels

No ratings
RogersLaura
Moderator
Moderator

SELF-SERVE ONLY: You can only exchange Flex Channels online. We won’t be able to complete this over the phone or through live chat.

 

Most Rogers Ignite TV packages include Flex Channels. They are a selection of channels you can exchange regularly to personalize your channel lineup.

 

By signing into your MyRogers account, you can see which Flex Channels you currently have and exchange them for new ones. There is no fee to exchange these Flex Channels!

 

  1. Sign in to MyRogers.
  2. From the Residential section, select TV.
  3. Select Exchange Flex Channels. The Available Channel section shows the entire Flex Channel catalogue. Your current Flex Channels will have a checkmark at the top right corner of the channel tile.
  4. Personalize your channel lineup by unchecking the channels you want to remove, then selecting the ones you want to add. Click the info icon (i) to learn more about each channel.
    Note: Make sure you remove and add the same number of Flex Channels, or the exchange will be unsuccessful.
  5. Once you’ve made your selections, select Confirm channels. If you are exchanging channels using your mobile device, tap SELECTED and then Confirm channels.
  6. Once the success message appears you can start watching your new Flex Channels.