windows 10 with sierra rocketstick

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I've Been Around
Posts: 1

Re: windows 10 with sierra rocketstick

Works fine on my Surface Pro 4.  I did have to switch it to modem mode as well at one point.  It did recognize it when I plugged it into usb. 

I've Been Around
Posts: 1

Re: windows 10 with sierra rocketstick

Yes. I have the same problem with my Sierrawireless Rocket stick. Rogers Connection Manager says 'No device detected'. I cannot get my Rocket stick to work.

I've Been Here Awhile
Posts: 4

Re: windows 10 with sierra rocketstick

Being not too tech savy but willing to try - a few years ago I had tons of trouble when downloading windows 10 but I kept trying and got it working to a degree but now am stumped with the usage  which the task manager indicates primarily sthg called uninstalled processes is using 2/3 of my Gb - I want to use less than 10 gb but am going up to 18 the past few months - I am a nervous wreck trying to talk to help on chat lines and telephone lines and being passed from one area of help to another --- 

 

 

Moderator
Moderator
Posts: 639

Re: windows 10 with sierra rocketstick

Hello and welcome to the Community @Cathy2 Robot Happy!

 

In order to assist you further, I just wanted to clarify a few things. Are you concerned about going over the data included in your plan? If yes? Then you can monitor it on MyRogers to ensure you're not going over. It'll definitely put your mind at ease.  In addition, have you noticed a steady increase in usage or is this a sudden spike?

 

 

Looking forward to hearing from you. 

 

 

 

 

RogersZia

 

 

I've Been Here Awhile
Posts: 4

Re: windows 10 with sierra rocketstick

The usage on my account has not worked for quite a while I have talked to a lot of ppl get some answers that it is being worked on sigh
I've Been Here Awhile
Posts: 4

Re: windows 10 with sierra rocketstick

just want to share that I had all kinds of trouble when windows 10 installed with Sierra Rocket stick I had used with windows 8 .. got it working but about a year or so into usage, my usage went crazy up - noticed in task manager an item called "uninstalled processes" was using up an almost equal amount of gb as my explore browser - changed to the Rocket Hub and after a lot of miscommunincations, am set up with rocket hubs $60 plan (rates go up with usage) Still get a small amount of "uninstalled processes" but not 6 or 8 gb of them.... strange and scammy or fraudulent???

Moderator
Moderator
Posts: 639

Re: windows 10 with sierra rocketstick

Hello @Cathy2,

 

The uninstalled processes are more a Windows issue. 

 

Perhaps one of our Resident Experts can shed more light on this. @Gdkitty @Datalink.

 

 

 

RogersZia

I've Been Here Awhile
Posts: 4

Re: windows 10 with sierra rocketstick

That as it is- whyever I was using" uninstalled processes"  to the tune or about 7-8 GB at $10 or later as I switched plans $5 a gb... problem seems to have gone with use of new rocket hub with $60 start for 5 gb..

Cathy

Resident Expert
Resident Expert
Posts: 5,813

Re: windows 10 with sierra rocketstick

@Cathy2, if that process is still running, consider loading Microsoft's Process Explorer to track down the application that is using the process in question.  If you can track down the application, then perhaps you can uninstall it, if in fact its no longer applicable.  Here's the link to Process Explorer, which is actually one part of Microsoft's Sysinternals applications:

 

https://docs.microsoft.com/en-us/sysinternals/downloads/process-explorer

 

Download the zipped file, extract it to a folder of your choice and click or select either the procexp.exe or procext64.exe to run the application.  Hopefully the process that you see running in the task manager is a singular process that shows up in the Process Explorer as well, allowing you to determine its parent application.  From there you will have to decide to delete the entire application or not. 



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