Good evening @mikeswhite,
Welcome to the Rogers Community Forums!
Are you experiencing issues with your Mobile Internet service? I would recommend you to reach out to our Wireless Internet Tech Support team at 1-855-381-7835 and they'll be able to recommend the best solution for you. The team is available 24/7.
We appreciate the additional information! 👍
Our technical support team is available to help answer any technical questions and provide options and solutions to our customer's issues or concerns. Apologies for any negative experiences you've had in the past--we'll try to do better!
When it comes to our older Rocket Hub models, it may be possible to benefit from an outdoor antenna if needed. If possible, please send us a Private Message @CommunityHelps so we can check into this further for you.
For more information on how our Private Messaging system works, please CLICK HERE.