I am on the last day of my billing cycle and I wanted to check my online data usage.
I discovered that there is no more Flex Heavy Data Plan for my Rocket Hub.
I am shocked!
Does this mean that my flex Heavy Data Plan has been changed behind my back without notification?
Solved! Solved! Go to Solution.
I am in the heavy flex plan and also reach or exceed 100gb often. I also have no reasonable alternative. I have spoken in depth with Rogers (in 2017) on higher than 100gb plans and was told it was a bandwidth issue with the towers. I can imagine the 10gb for $60 cell phone plans didn’t help matters. I was also told to keep checking for future changes to plans and alas 100gb has increased from $145 to $240. Not what I was hoping for.
I can only hope that 5G and wireless to the home (WTTH) are in the near future. Bell has already announced trials. Lets hope Rogers annouces something soon too.
For the last 12 months our family has stayed under 50 gb per month keeping our bills at $110 on the old heavy usage plan. One exception was a month when we used 53 gb and paid $145. An extra $35 for 3gb. Astonishing and deceptive since did not find out about the overage until it was too late. Too the point
In total for the 12 month period I paid $1320 (110×12) for 600gb(50×12). Had I lived in a city I could get the low end rogers ignite for $96 per month with unlimited usage. With that I could use 600gb without extra charges every month.
1320 for 600gb verses 96 for 600gb.
Just demonstrates how much more we pay for rural service. I am also betting we are such a small percentage of the market that giving us more bandwidth for less money would be marginal.
Nope! Instead they put the price up for new users. Hard to be a loyal customer when the loyalty only goes in one direction.
I pay 350 a month for Rogers Hub. I can't get regular internet where I am without spending money on building a higher tower on my house. It is gouging and taking advantage. Internet is a necessity when you work from home and I am dependent on internet for my livelihood.
Still here emptying my wallet monthly for an insanely expensive service.
Any updates on new plans that give users a fair $ per gb?
I am also constantly on the hunt for ways to save a little extra money. I know how fast costs can add up, especially when it comes to using mobile internet!
I'm afraid there hasn't been much change to the plans that are available for Rocket Hub users and you can find the current options by clicking here. Feel free to check Rogers.com from time to time for any changes to the plans in the future.
As a way to help keep track of where you're at each billing period, you can login to your MyRogers account online or through the app to view your data usage.
With this being said, we really appreciate your feedback and will pass it along!!
For those people using Windows there is a program called Networx available from SoftPerfect.com.
It used to be freeware but now it is a pay program but it is still worth it.
You can monitor daily, weekly, monthly and total accumulated totals for upload and download.
You can configure it for your Starting Month.
You can also configure it to display by application.
I used to pay almost $400 for my Internet and mobile family plan of 3 lines. I got out of Rogers since they treat loyal customers like me (29 years) poorly. I still used Rogers for my $25 basic mobile service though.