Using ZTE MF275R for remote monitoring

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I'm Here A Lot
Posts: 7

Using ZTE MF275R for remote monitoring

I am trying to use a ZTE MF275R for remote monitoring.    I am using an Arduino with temperature and humidity sensors to send data to Thinkgspeak.com every 10 minutes.   The problem I am encountering is that periodically the MF275R will disconnect from the internet and doesn't reconnect on its own.   (needs to be re-booted, which is a problem for remote monitoring).   First time it ran about 8 days, next time it ran about 10 days.  

 

Is this a common occurrence that others are experiencing or unique to my Hub?    Is there a firmware upgrade that provides a cure - or at least a scheduled re-boot option?    

Community Manager
Community Manager
Posts: 3,301

Re: Using ZTE MF275R for remote monitoring

Hi @drh

 

I would love to hear what our Resident Experts @Datalink and @Gdkitty have to say.

 

They would be the best source.

 

RogersDarrell

I'm Here A Lot
Posts: 7

Re: Using ZTE MF275R for remote monitoring

Lots of views of this post but little feedback.    Are others experiencing these disconnects?   

 

I don't think an updated firmware will be the answer as ZTE doesn't seem too anxious to reply to me.    So maybe I will have to build my own device for rebooting the ZTE MF275R.    It isn't as simple as turning the power off and back on.  I will need to do a bit of surgery to solder on some wires to the power switch and hook up a relay to close the contacts for several seconds to shut down, wait several seconds and then close the contacts again to re-boot the hub.   I hate to do that if I don't need to, but I am not seeing another option.  

Resident Expert
Resident Expert
Posts: 13,677

Re: Using ZTE MF275R for remote monitoring

Sorry, been looking around while I can to see if I can find anything..

I am not super experienced with the ZTE devices.. not owning one myself.

Is it completely dropping all internet connectivity? (you have been there while its happened, etc?)
I know that these things will often hop IP address fairly regularly.. (which could cause some software, etc to balk at)

But yeah.. completely locking up and requiring a reboot.. is something else completely.



I'm Here A Lot
Posts: 7

Re: Using ZTE MF275R for remote monitoring

I have never been there when the connection is lost.     The arduino connects with the ethernet cable and doesn't need any network credentials.   A change in IP address should not effect it.   It is programed to connect to Thingspeak every 10 minutes and write data to a channel.    It does that reliably for 8-10 days then stops.      Last time I was up to the cabin it was in this failed condition.    I unplugged the arduino and plugged the ethernet cable into my Xplornet service (which I am still running until I sort out how to get the Rocket Hub working reliably).   On Xplornet it starts sending the messages every 10 minutes.   Reconnecting to the hub and no messages sent.   The lights on the hub are all normal.   After a power cycle, then the messages start sending again, this time for 10 days and then stopped.  

 

I understand the IP lease (on the tower) would expire periodically, but I would think that the hub would try to automatically reconnect and not require a re-set, but maybe it does???    Perhaps there is updated firmware that corrects this.      Hope to hear from some people that are using that ZTE hub.   Thanks for your reply.  

I've Been Here Awhile
Posts: 2

Re: Using ZTE MF275R for remote monitoring

Hi,

 

we have the same problem. Every time there is an electric shutdown longer than the battery life, the modem won't reconnect when the power comes back. This is frustrating because I have to send someone 4 hours away to just plug themselves directly in the modem and bring it back online.

 

Hope they can solve this quickly.

I'm Here A Lot
Posts: 7

Re: Using ZTE MF275R for remote monitoring

That is another problem but a little different.    I am getting the disconnects without the power outage and battery going dead.     I have been working on that problem too.    The built in battery has an advertised standby time of up to 18 hours.   But I think that is with the wifi radios turned off and likely with little to no web traffic too.    I tested with the 2.4 ghz radio on but not used, the 5 ghz radio off and the arduino sending a short message on the ethernet  every 10 minutes.    The battery tied about 2-3 hours into the test, I didn't notice exactly when.

 

My plan is to use a 12V adapter to power a "supply board", I guess I will call it.   The supply board has diodes and voltage regulators and capacitors to supply 12V,  9V and 5 V outlets.    There are connections to hook up the 12v boat battery in the winter for backup power.    There is no fancy charging circuit but I will top up the charge on the battery once in a while in the winter with a regular battery charger.     The boat battery should provide a few days of power and if the power is out more than a day or so I better be heading to the cabin anyway to prevent freezing.    I have this hooked up at home right now testing it.    Normally no current is pulled from the battery.   If the adapter/power line fails, then the 5 v output quits.  That just provides power to a status pin on the arduino so I will know when the power has gone out.    The 12V (to Rocket Hub) and 9V (to Arduino) keep running from the battery.   So that should take care of the power failure problem.    

 

As for the hub disconnecting after 8-10 days, I plan to have the Arduino turn it off and back on again on a regular interval.   I think I will try every 12 hours to start with.    I have the solenoid for that and the code running so next time I am out to the cabin I will hook it up.     I still haven't had a response from ZTE so I am not counting on that.     

 

Lfrider, if you are interested in the backup power circuit I am using I could clean up the diagram and post it. 

I'm Here A Lot
Posts: 7

Re: Using ZTE MF275R for remote monitoring

I was up to the cabin a few days ago and logged into the ZTE hub.   It appears that the software has been updated automatically and now shows a software version MF275RUIV1.2.3      I have no idea if this update changes the behavior (disconnecting every 8-10 days).    I did poke a hole though that warranty sticker on the back and removed the screws.   I soldered wires to the power switch and connected them to a solenoid.    So for a couple days now 4 temperature and 2 humity readings and the power line status are being reported to Thingspeak every 10 minutes and the ZTE MF275R is being rebooted every 6 hours.     I don't know for sure that it needs the reboots with that software but don't want to try again without the reboots until this heating season ends.   Hopefully soon.     So, a bit of work , but now monitoring conditions for only $10 per month. 

I'm Here A Lot
Posts: 7

Re: Using ZTE MF275R for remote monitoring

I thought I had this all figured out - but no.  

With the Arduino rebooting the Rocket Hub every 6 hours it still just ran for 8 - 10 days and then quit communicating.   Thinking it was an Arduino Memory leak causing the problem, I hooked up an Arduino Mega (4 times the memory) to the ZTE NF275R.   I also hooked up the Arduino Uno to my home network (Shaw).   After 10 days, the Uno hooked up through Shaw is still communicating and the Mega hooked up to Rogers with the ZTE MF275R quite after 9 days.   The Arduino is still running and the ZTE is still running.  But logging into the ZTE with my laptop shows it has no WAN IP address.    Why is the address being lost?     What does it take to renew the WAN IP address?     The reboot cycle I was using was to press and hold the power button 5 seconds, wait 10 seconds and then press and hold again for 5 seconds.     

Anybody have an idea what is happening? 

Moderator
Moderator
Posts: 1,248

Re: Using ZTE MF275R for remote monitoring

Hello, @drh

 

I appreciate your diligence. It seems not many in the Community is using the MF275R for remote monitoring as you are attempting. As for the hub disconnecting or losing the WAN IP after 8-10 days is not reported. I'm not sure if it will help, have you tried switching the Network Selection to 4G only? The setting can be found under Setting/Network Settings. 

 

Cheers,

RogersMoin

 

 

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