cable internet down

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Moderator
Moderator
Posts: 1,238

Re: cable internet down

Greetings and welcome to our Community @Jbarzo and @Avneesh!

 

If your Internet is still out, I can help!

 

Please PM us @CommunityHelps so that I may run some tests and make further arrangements for a tech if need be.

 

If you're not familiar with our PMing process, you can find instructions here.

 

Regards,

RogersCorey

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I've Been Here Awhile
Posts: 2

Re: cable internet down

Rogers internet been down since 2 am.

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Moderator
Moderator
Posts: 1,089

Re: cable internet down

Hello @Rena2,

 

Welcome to the Rogers Community Forums!

 

Loss of service can certainly be inconvenient. Are your services back up and running since you last posted here?

 

Please remember to check the status of your Rogers Wireless, Internet, TV, and Home Phone services on our Service Interruptions board

 

 

 

RogersZia

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I've Been Around
Posts: 1

Re: cable internet down

No internet connection in Etobicoke. What is going on?

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Moderator
Moderator
Posts: 878

Re: cable internet down

Hello, @remusancheta

 

Welcome to the Rogers Community Forums!

 

I know how disruptive it can be when the Internet service does down, especially during these times. Any major outages that are reported will be located in our Rogers Service Interruptions board. You can always check here for updates on outages.

 

I really hope you are back online by now, if not, please send a private message to @CommunityHelps so we can gather your info and see what's happening with your Internet service.

 

Not familiar with our private messaging system? No worries, Click Here.

 

RogersTony

 

 

 

 

 

 

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I've Been Around
Posts: 1

Re: cable internet down

Internet and TV down in Ottawa

 

I am at Ogilvie and Jasmine and have not had internet or television service for a couple of hours now is this area under the effects of an outage or just my building

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Moderator
Moderator
Posts: 1,756

Re: cable internet down

Hello, @zyzykwy.

 

Welcome to Rogers Community Forums, a peer-to-peer support platform! 

 

We can swiftly respond to service interruption related queries on Twitter (@RogersHelps) or Facebook (Facebook.com/Rogers).

 

I'm hoping your services have been restored since you have posted. If not please send us a private message @CommunityHelps. You can find details about our private messaging in this blog

 

Please remember to check the service interruption in your area on our Service Interruptions board

 

Cheers,

RogersMoin

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I've Been Around
Posts: 1

Re: cable internet down

It shows Ottawa as resolved but Embrun is still down.

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I Plan to Stick Around
Posts: 10

Re: cable internet down

If you haven't already done so, I would recommend that you reboot your modem (unplug it and plug it back in) to see if this resolves your problem.

I live in Osgoode and I see that a very large swatch of Ottawa area was without Rogers Internet, phone, and TV for about 8 hours from 10 pm time frame last night to around 6 am this morning. We were out, too, of course, but we're back up. 😞

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I've Been Around
Posts: 1

Re: cable internet down

Is there anyone looking at the internet outage in downtown Toronto? I need to go back to work. Pls hurry this up.