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My wife is trying to log into her email account and when she enters her pass it says it's wrong, when she tries to update the password she gets a box pop up stating"We've enhanced your sign in security."How does she reset her pass now? *Added Label...
I am living in Brampton and my IP address says Toronto area sometimes. I was wondering why this is happening as well. I was thinking what can be the issue that my IP address changes location. Is this a thing to worry that my system is hacked or somet...
Got a new non-managed Gigabit 8-port switch Amazon tp-link (TL-SG108), and for some reason it hobbles the whole network wired and wireless. I have the 1GB service, and get nearly double that by the Rogers Infinity App. With the Switch plugged in in w...
Where is my internet? terrible delivery, problematic connection and a week without internet, what kind of service is this **Labels Updated**
Since June 13 my internet has been dropping 2-4 times a day. Yet when i check outages or issues there is nothing posted. I do several checks a day on Internet speed. And Since May 21, 2025 i have been getting very slow internet speeds. My worst are 6...
I'm switching back to Rogers next week and will be getting FTTH, but am looking for a work-around for the lack of extra high speed ports on the current rogers' modem to power my internal network hardware. I had initially intended to just leave the ...
Hello, After the end of a term with a 1.5 Gbps plan I was offered an upgrade to 2 Gbps for the same offer price. The date of service change was set to June 11th (today) and I received an email with PDFs with the residential service agreement, terms ...
Hey everyone,I have been experiencing issues with Roger’s internet while gaming for years at this point. I have tried various consoles, port forwarding, DMZ, and bridging the router, but I still end up in the same situation. I mostly play shooters, a...
to make it brief, I can no longer visit one of my favorite websites, whenever I try to it fails to connect. it started doing this 2 days ago. I believe this is a problem specific to my home internet because I can still connect to this website succe...
FYI, Rogers has quietly announced some new hardware: the Rogers Xfinity Router with WiFi 7 https://www.rogers.com/support/internet/faqs-about-rogers-xfinity-router-with-wifi-7-fast-and-reliable Rogers has not issued any press releases as of yet; ...
i just upgraded to Pro 2G Internet with a gen 2 router/modem. should i be asking for a gen 3 instead or it doesnt matter? *Added Labels*
I'm currently subscribed to Rogers' 2.5 Gbps download and upload fibre-to-home plan, and I use the Rogers Gen 3 modem, which has one 2.5 Gbps port for the ONT connection and three 1 Gbps LAN ports. However, when I connect these 1 Gbps ports to my 2.5...
I got a new uninterrupted power supply with DC5521 and DC5525 power cables but neither of them fit into the TG4482 cable modem. What kind of power adaptor do I need for this thing?
Hi, I recently subscribed to Rogers Internet 2.5 Gb. This time the connection from the fibre to the modem is not coaxial, but ethernet. I have my network connected to a separate router which is connected to one of the modem's ports. Every time I ran ...
I've been using Outlook on both Win11 and Android for a long time. This week, synching has stopped! Going to my Rogers Mail Account and trying to register a app of course hasn't worked for years. I prefer Outlook since it supports mail, calendar and ...
Here's some really cool news: Comcast has finally unveiled its new DOCSIS 4.0 / Wi-Fi 7 gateway -- the XB10. https://www.lightreading.com/cable-technology/comcast-unveils-first-docsis-4-0-gateway-tests-high-fidelity-video- This new gateway is bas...
Good morning. I tried to find any similar posts or knowledge articles or to see if there is a service interruption causing this, but didn't find anything that help explain my (current) situation. So for context (around my frustration)...After holdin...
I ONLY have this issue when connected to my Rogers wireless and just to be clear I have unplugged my router many times, rebooted my laptop many times, it's Rogers. All of the Microsoft websites I use for work (https://www.office.microsoft.com...,...
Hi, I’m using Rogers home internet. I started the service on June 3, 2023, with a contract that ends on June 3, 2025. According to the contract, it clearly states that the term ends on June 3. However, on my bill, it shows that the final billing peri...
Greetings, Just noticed my modem was rebooted by itself and I think it got updated its software. Hardware Version 2ASoftware Version 7.1.1.32System Time 2020-09-16 21:53:04Time Zone UTC-05:00 Eastern Time(US & Canada)LAN Up Time 000 day 00h:02m:5...
