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Forum Posts

Outage

Just want to thank you Rogers, once again, for the loss of yet another work day due to your flimsy infrastucture. Feel free however, to charge me full price and raise it yearly. Lucky for you you have a monopoly if not for that, you'd ha e been off t...

Cbelachr by I've been around
  • 265 Views
  • 2 replies
  • 1 likes

Issue with internet ping

I have been having upload ping issue for months and it causes my gaming to lag like crazy. Contacted rogers technical support and they sent senior techs out whi couldbt figure out the issue and said they will get back to me and never do. I start the ...

bazaar by I've been here awhile
  • 112 Views
  • 3 replies
  • 0 likes

Outages everyday

I'm loosing access to all services everyday between 11am -1pm, it goes off and on constantly during this time for over a week and its not just me, multiple houses are affected in lower new Brunswick. Whats going on?

Rogers Xfinity gateway

I just got a new Xfinity gateway gen 3. I’m trying to activate it but the app everytime I go to sign in doesn’t allow me too. Password and username are correct and I’m getting verification codes, but after that the app returns me to the sign in page....

Maverickm by I've been around
  • 143 Views
  • 1 replies
  • 0 likes

Rogers Wireless POE melted and caught on fire!

Rogers began fixed wireless lte in my area as of September 2021. I replaced xplornet with rogers in August of this year.I have a serious concern. An antenna is placed attached to your house pointed toward an lte tower. It is powered using a cat5 POE ...

Oznam by I've been here awhile
  • 2262 Views
  • 6 replies
  • 0 likes

Resolved! How to assign more than one forwarding port to one device?

Recently I upgraded my Rogers Internet to Xfinity XB8 modem from old Coda. The modem setup is split between the Xfinity app and internal modem web interface. One of the issues I have is very limited port forwarding. I used to be able to cross externa...

User1445713 by I plan to stick around
  • 239 Views
  • 4 replies
  • 0 likes

Node Congestion

Rogers has identified node congestion in my neighbourhood and has done nothing about it for a year   I've been dealing with an issue for almost a year now at home with high latency, packet loss and sometimes absolutely no internet.   I initially call...

flash67 by I'm here a lot
  • 19127 Views
  • 41 replies
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Resolved! Internet Outages

I’ve gotten used to the internet dropping on occasion but it became a weekly occurrence starting a month or two ago and now it’s every other day. It’s not just us but the whole neighborhood. I’ve talked to my neighbors who are with Rogers and they ha...

jtorres by I've been around
  • 1910 Views
  • 8 replies
  • 0 likes

Resolved! Bridge Mode Channel Errors

I have noticed that that I have two channels 31 and 32 on my XB8 gateway that seem to have excessive errors when I check the status.  The other channels are much lower some are under 1000.  Is there any suggestion on how to lower this.  There are no ...

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emveepee by I plan to stick around
  • 1186 Views
  • 4 replies
  • 0 likes

Resolved! Nokia Fastmile 5G Gateway 3.2 and 3rd Party Mesh Routers

Good afternoon,   I recently upgraded to the Nokia Fastmile 5G Gateway 3.2 Home Internet system (in April of this year) and was initially very happy with it as I was getting roughly 100 Mbps download speed and 10 Mbps upload speed via the WIFI as wel...

Meo034 by I plan to stick around
  • 10146 Views
  • 34 replies
  • 0 likes

Resolved! Help, good old NAT problem

So since last Monday, my Xbox X and PlayStation 5 can not play multiplayer, every others type of apps(YouTube, twitch etc) are fine, just can’t play multiplayer, and my Xbox says NAT Type: Unavailable, Can't get a Teredo IP address, internet was down...

Ezioluan by I've been here awhile
  • 354 Views
  • 5 replies
  • 0 likes

Resolved! Access Denied via Shaw cable

When checking out Costco.ca today, I was suddenly blocked from accessing their website. Access DeniedYou don't have permission to access "http://www.costco.ca/" on this server.Reference #18.8a1c2117.1746138538.2f24a75chttps://errors.edgesuite.net/18....

Siren by I plan to stick around
  • 270 Views
  • 2 replies
  • 0 likes

Rogers Xfinity 1.5gb upload issues

For the last year i've been struggling with upload issues.  I have 1.5gb down and 200mbps upload speed. The download speeds are fine (ethernet connection) but upload suffers tremendously.   I have had many many service technicians come out to trouble...

yebudday by I'm here a lot
  • 826 Views
  • 9 replies
  • 0 likes

Can no longer open Yahoo Calendar

Hello, the Calendar in my "New Outlook" no longer opens. Instead I'm sent to a Yahoo page, where I'm invited to either open my account or set up a new one. I click on the link to try to setup my calendar in the email account showing and here is what ...

chdiamo1 by I'm a reliable contributor
  • 165 Views
  • 2 replies
  • 0 likes

Wifi][7711]: Wifi VAP is set to down

What does this message mean? Showing up in the Midem event log every time my internet goes down?rogers modem event "[Wifi][7711]: Wifi VAP is set to down"       ***Edited Labels***

TheCat007 by I've been here awhile
  • 766 Views
  • 4 replies
  • 0 likes

Oversaturated Node

Rogers has refused to upgrade service on our town as the population has grown larger ..and will be almost double to what it was a decade ago. Multiple techs have said the system is overloaded and they can't fix our issues. There is now a Facebook for...

Jh9997 by I've been here awhile
  • 538 Views
  • 5 replies
  • 0 likes

Anyone aware of Ottawa's Mid-Split upgrade roadmap?

Hi friends, I recently moved in Kanata, Ottawa and surprising found that many places only have coaxial cable with low-split for upstream bonded channels. This is limiting the upload speed to 50Mbps. I did some simple check on Rogers and Bell website ...

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Cheney by I've been around
  • 228 Views
  • 1 replies
  • 0 likes