so I have Xfinity app on my iPhone 13 with latest IOS. when I press wifi detail button on wifi tab nothing showed up, so I cannot change wifi. what should I do? I have logout&login, and even reinstall after delete app. is there other way I can change...
I have tried calling every number on the rogers website to speak to a customer care specialist - as talking to the online chat, they cannot help me. Every time I call I am told the customer care is closed but to talk to someone online. When I talk to...
My ignite wifi just got offline. Blinking white and doesn’t work. Anyone going through the same thing? Help!! **Labels Added**
I keep getting Security Risk notifications on the app about IP Reputation stating that "We've blocked a known malicious IP from United States from accessing this device." and lists my personal laptop as the source but the laptop has been turned off d...
I recently moved into a new apartment and had rogers internet installed. The sales and tech said that it is fiber internet and therefore does not need a coaxial cable. The internet will work for anywhere from 5 minutes to an hour and then connection ...
Rogers began fixed wireless lte in my area as of September 2021. I replaced xplornet with rogers in August of this year.I have a serious concern. An antenna is placed attached to your house pointed toward an lte tower. It is powered using a cat5 POE ...
Here's some really cool news: Comcast has finally unveiled its new DOCSIS 4.0 / Wi-Fi 7 gateway -- the XB10. https://www.lightreading.com/cable-technology/comcast-unveils-first-docsis-4-0-gateway-tests-high-fidelity-video- This new gateway is bas...
I know this might not be the right place to ask, but do I need to contact Rogers if the tree removal company has explained that there is a risk to the cable line running underneath the tree to be removed? The line runs through my backyard and connect...
Our home phone is down, technicans keep switching out the modem/router (xfinity gateway) thinking it's the issue, this most recent switch cut everything off-now we have no tv, no internet. All the box does is flash green, I cannot re-add the gateway ...
I'm switching back to Rogers next week and will be getting FTTH, but am looking for a work-around for the lack of extra high speed ports on the current rogers' modem to power my internal network hardware. I had initially intended to just leave the ...
Hi, I'm new to Rogers/Shaw and I'm looking for some support. We have two teens who share an Xbox and I'm trying to figure out how to limit their access to the Xbox so their summer isn't spent sleeping until 3 p.m. everyday. Lol. It appears I can only...
I am on Rogers Ignite 1.5 Gbps. Richmond Hill area. Issue: Massive ping spikes (spikes up to 2000+ ms) once every minute or so, online games are completely unplayable, freezes (due to massive lag) during that couple seconds. Same for Wired and Wi...
Just looked at my recent bill. My home internet has increased in price by 82%. Also my wireless service has increased by 136%. Time to move on. *Added labels*
I'm trying to get my dad set up with his Rogers e-mail in Outlook (Classic) (2024). There appears to be some sort of authentication issues, because even with correct password and (near as I can tell) server settings, it will not connect. I am gett...
I have been having an issue with port forwarding for some time now. I am trying to host a minecraft server for me and some friends and have opened port 25565 as this is the default port for minecraft and minecraft servers. I was able to connect my de...
My WIFI is fine. I am attempting to set up a new device and I have no idea how to get the security key so I can get the internet up and running. **Labels Added**
So this has been a on going issue with my internet since decemeber, My internet will be working totally fine and randomly ill look down and my modem is going through a restart cycle, Blinking orange light,Solid orange, Blicking green, Solid green, So...
Both my internet and Ignite tv has been down completely, or working intermittently (dropping every five to twenty minutes) for a few months now. I will probably have to wait for WiFi to re-appear just to post this, it is that bad. Lately it has bec...
I lodged a ticket on Friday since the 50mbps upload speed I pay for was suddenly 500kbps - 3mbps. As of 6am this morning, it's back up around 20mbps. I got a weird email from Rogers. Can't tell whether it's even related because it mentions Xfinit...
If you have recently switched over or updated to the Ignite service, you will likely encounter difficulties reconnecting any pre-existing smart devices you have installed. Here are some tips and suggestions based on my personal experience over the pa...
