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Rogers Modem Upgrade

We had a technician upgrade my modem today, from generation 1 to 3.  They didn't reactivate the three (gen 1) pods I have, but I did so when they left.  Should they have upgraded those pods too?  Will the old pods support all three bands?  The three ...

goaltender by I plan to stick around
  • 145 Views
  • 2 replies
  • 0 likes

Nokia FastMile 5G 3.2 Drop 5G Connection to LTE

Hello,   I bought a Nokia FastMile 5G 3.2 and it works fine but I noticed after a little while it drops the 5G connection  and goes to 4G. It will not reconnect to 5G unless I reboot the Nokia FastMile. It sometimes takes few hours to "drop" the 5G, ...

Charly003 by I've been here awhile
  • 3350 Views
  • 10 replies
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Resolved! Nokia Fastmile 5G Gateway 3.2 and 3rd Party Mesh Routers

Good afternoon,   I recently upgraded to the Nokia Fastmile 5G Gateway 3.2 Home Internet system (in April of this year) and was initially very happy with it as I was getting roughly 100 Mbps download speed and 10 Mbps upload speed via the WIFI as wel...

Meo034 by I plan to stick around
  • 8445 Views
  • 28 replies
  • 0 likes

Toronto - Rogers Internet Issues

Decided to write about the situation I am in because Rogers is not capable of handling their own matters and they deserve to be penalized/punished for their lack of customer care/support.Back in January 2025, I started to experience very high ping wh...

Internet Constantly Disconnects

So i have issue, with my internet constantly disconnecting and connecting back in about 20-30 sec, sometimes it can last a min or two, it happens randomly, sometimes once a day, sometime 10 times a day. It may seems like nothing, but when it's just o...

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hornostai by I'm here a lot
  • 421 Views
  • 8 replies
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Constant wifi disconnects

What is with all the Rogers internet micro-outages? I have only been on Rogers for a couple of months but they have been way too constant. I may have to move back to Bell. They can't offer the same speeds in my area but at least their internet was re...

Stnomud by I've been around
  • 125 Views
  • 1 replies
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Internet speed

Hi, I recently subscribed to Rogers Internet 2.5 Gb. This time the connection from the fibre to the modem is not coaxial, but ethernet. I have my network connected to a separate router which is connected to one of the modem's ports. Every time I ran ...

pecaicedo by I've been around
  • 371 Views
  • 7 replies
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Problems connecting iPhone to Pods with XB8 Router

I used to have the Rogers XB7 modem as the gateway connected on the main floor with a pod in the front of the house, 1 upstairs and 1 downstairs. While all my devices connected well and I did not have any problems connecting devices or weak signals m...

Birdman325 by I plan to stick around
  • 1504 Views
  • 16 replies
  • 0 likes

Comcast officially unveils its new XB10 Gateway and XER10 Router

Here's some really cool news: Comcast has finally unveiled its new DOCSIS 4.0 / Wi-Fi 7 gateway -- the XB10.   https://www.lightreading.com/cable-technology/comcast-unveils-first-docsis-4-0-gateway-tests-high-fidelity-video-   This new gateway is bas...

-G- by Resident Expert
  • 19048 Views
  • 33 replies
  • 6 likes

iPhone does not connect to WiFI

Home Wi-Fi does not connect on iPhones only. Tried on multiple iPhones but same Wi-Fi connects and work properly on android phones and laptop       ***Edited Labels***

bsukumar by I've been around
  • 349 Views
  • 1 replies
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BufferBloat Packetloss

I recently suddenly started to get terrible bufferbloat and packetloss while playing CSGO 2.It is almost unplayable with the jitters and constant packetloss I'm getting. As you can see below my bufferbloat score is a C. I had this issues years ago an...

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1.5Gbps - getting 600mbps, max

I'm at a loss with how to diagnose this further.   I've been a Rogers customer for almost 3 years. I bumped to the 1.5Gbps plan last year and I've never had higher than 700mbps on a speed test using . Daily average is closer to 350Mbps. I have the XB...

notmario by I've been here awhile
  • 725 Views
  • 9 replies
  • 0 likes

Resolved! Can't create App password

When I tried to generate an App password to connect to Outlook. I receive the following message: Something went wrong on our end. Please try again later. I tried calling Rogers Support I was told I would have to wait between 20 to 30 mins... Not happ...

eltbrown by I've been here awhile
  • 190497 Views
  • 474 replies
  • 21 likes

Rogers home int (wifi)

I recently went into a Roger store to pay my cell phone bill and was saying to them. I wish you guys had home internet in my area. Because I had to use bell which I don't like for $60 a month. Rogers offered me an unlimited WI. Fi internet service fo...

Resolved! Rogers Xfinity Gateway (Gen 3) – Can I Disable DHCP and IPv6?

Hi everyone, I recently got the Rogers Xfinity Gateway (Gen 3) and I’m trying to configure my network setup. I’d like to know if this modem/router allows:Disabling the built-in DHCP server – I want to use my own DHCP server instead.Disabling IPv6 – I...

kaurmo by I've been here awhile
  • 414 Views
  • 2 replies
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Rogers Yahoo blocking emails from a specific domain all of a sudden

Rogers started blocking emails from a specific domain I have been getting emails from the past 20 years. I get lots of emails a year from this company and i need it for my job. I checked all my spam settings, filter settings everything i could. Roger...

Leo890 by I've been here awhile
  • 1973 Views
  • 4 replies
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Incorrect Geolocation

I just had Rogers Ignite/Xfinity installed today. I am located physically in Newfoundland, but my IP address is geolocating to Ontario, which is locking me out of some services I use that are limited based on physical location. This happens to other ...

philryan709 by I've been here awhile
  • 177 Views
  • 2 replies
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Xfinity app

Since the Xfinity change over I still can't use the Xfinity app to test my gateway's speed. Every time I try it times out after a couple of minutes. Prior to the changeover the old Excite app did work with the Gateway. Anyone else having the same iss...

FredGarvin by I plan to stick around
  • 225 Views
  • 4 replies
  • 0 likes