I just recently upgraded from the legacy Internet 300 plan to the newer Xfinity 1G plan which, in order to facilitate the increased upload/download speeds, came with new router hardware. I want to say that whomever it was that decided a phone app s...
Hi all, IPV6 seems not available for my internet, I can see IPV6 address on gateway, but when I try https://ipv6-test.com/, shows no ipv6 supported. I am currently not on bridge mode and not set up any fancy setting. Can anyone help me? I have tried ...
Long on-going issue. I can receive my e-mails. I can read my e-mails. However, if I want to forward or reply to any e-mail, the body of text turns into mushy gobblegook. It looks to be all of the coding for the page. So I end up with half of my ...
My internet hasn't been working all morning. I'm located in Ottawa. Is anyone else in the area having issues? **Labels Updated**
This is a pretty weird and abstract issue so please bear with me here. Any help would be greatly appreciated cause I'm feeling pretty lost.Had this laptop for a few years without any big problems. What has consistently been a pain in the butt however...
Experiencing interruptions Whitby Anderson and Rosland area *Added Labels*
Hi there, We have the XB8 modem and the 2GB internet plan with rogers/shaw. When testing the speeds through the Infinity APP we average 1600mbps and have never reached 2GB speeds. We also have 2 of the new pods. Our sons new gaming pc still has lag a...
I have been having constant issues with the rogers app and port forwarding in general ever since the feature was removed from the routers gateway. I used to just be able to enter the device IP, and the port and it would work perfectly. Until Rogers c...
Hey there,I just moved into a new area. I had Rogers fiber 1 Gbps at my last place and there were zero issues. For my current place, I upgraded to the 1.5 Gbps plan. However, there have been issues with latency, particularly during the evening hours,...
New customer Received modem Sat Couldnt setup chat Sunday 9am tells me my account is stuck opens a ticket says 24hrs will receive a text messag Its now Tuesday 8pm well over 50hrs Still cant activate modem Tried to chat with support online Have been ...
I have four computers with 2.5 GB NIC's. The Killer E3100G (2 systems) and Intel I226 T1 (2 systems). My Rogers connection has a download speed of around 2.5 Gbps. I use port 4 on the modem and I get proper speeds (approx 2.3 Gbps) when using the ...
I use rogers ignite xb7 modem only as a gateway with a separate DLink acting as router for home network (wired - ethernet based). I have turned wifi off on the xb7 modem (both 2.5GHz and 5GHz). What I have noticed is that the radio is still up - chec...
I have bad latency, jitter and packet loss with Rogers internet 1.5gb, hard wired to computer. I have had two techs come out to confirm everything from my unit is ok but both techs have also confirmed the problem is between the box in my yard and the...
Does anyone else experience this these high latency issues? If so, did you find a solution? I have contacted Rogers technical support 9 times and they have sent over a senior technician to investigate. The problem is still persisting. Here is a trace...
My service has been installed for just about 1 month now, granted I didnt take speed tests at that time, I didnt notice anything too off. But as of late seemingly out of nowhere my upload speeds have been very slow. On my Pc with ethernet connected m...
I am from Winnipeg, I can use my Xfinity streaming while in Winnipeg on my rogers phone. When I am at my cottage in Northwestern Ontario some channels are not allowed and want me to connect to my home wifi. Northwestern Ontario is considered local to...
I am located in the Central Park neighbourhood of Nepean (Ottawa). I have been experiencing severe latency issues for weeks now. Had my modem swapped by a technician on a site visit but the problem persists. I can't pull up the simplest of web pages ...
Despite spending hundreds of dollars a month I have experienced nothing but issues since moving here. Rogers has provided no assistance. Currently there has been an outage for almost 24 hours. I cannot speak with an agent on the phone. Last time I tr...
I am in Richmond HIll (L4C) and I recently switched from Fido to Rogers and since the switch there's been packet loss and latency issues. The latency and packetloss will sporadically occur the day; it's worse in the afternoon/night, but some mornings...
As like problem in summer. My Roger’s rural internet keeps dropping very hr or so atleast 6 to six time's a day, that I notice. Last time this happened i reported numerous times and went through resets galore. They sent tech 3 different times. Once d...
