Cobra 5G Home Internet - No Internet Access
I've just received the Cobra 5G and have installed it in my window and in my patio door. I still can't get internet access. ***ADDED LABELS, MOVED TITLE TO BODY, FIXED TITLE***
Forum Posts
Can I switch from residential to business plan without early termination fee?
Hi Community,I currently have a promotional residential internet plan with a 2-year term, and it’s been 10 months since the plan started.I’m wondering if it’s possible to switch from this residential plan to a business plan without paying an early te...
Constant disconnects with Roger’s/Shaw ignite service
I’ve had 4 techs out here in the last 2 weeks to fix my internet issues. The connection drops randomly throughout the day between 5-30 seconds at a time and continues until I either remove and re-add the coaxial cable or power cycle the modem.Every t...
Node Congestion
Rogers has identified node congestion in my neighbourhood and has done nothing about it for a year I've been dealing with an issue for almost a year now at home with high latency, packet loss and sometimes absolutely no internet. I initially call...
Resolved! How to migrate my email prior to canceling/closing rogers internet account?
How to migrate my email prior to canceling/closing rogers internet account with another family member not living with me? Does he just phone in with my current email to migrate to his account, and after that process how do I access my email accoun...
Resolved! Bridge Mode Channel Errors
I have noticed that that I have two channels 31 and 32 on my XB8 gateway that seem to have excessive errors when I check the status. The other channels are much lower some are under 1000. Is there any suggestion on how to lower this. There are no ...
Xfinity Gateway Router Address
How do I reach the gateway? I've tried 10.0.0.1, 10.0.0.1/admin, but neither are working. My router IP is 10.0.0.1 but I can't access the gateway. **Labels Updated**
Internet speeds
What terrible internet. Paying for 2gbps and getting 60-100mbps. Technical support says there's a problem in the area but can't pinpoint the problem?I work from home and need to click buttons on the computer with no delay...and I get loading screens....
Contact search and autocomplete are broken in rogers yahoo mail and contacts
Composing an email on the to line (or cc) does not find contacts. Within contacts searching doesn't work. All the contacts are in the contact list as I can scroll through each one. Contact search and autocomplete are broken in rogers yahoo mail and c...
No Internet
I have no internet for 5 hours. Can’t get updates a the site. Takes me to every province but mine. This is ridiculous to not have internet for such a long period of time. Especially with not update or estimated time of repairs. Will be switch provide...
Cable Burial
Both my neighbour and I need new lines run after the existing ones which were only 2-3 inches deep in the ground were cut by a landscaper. Wondering how I can ensure that the cable is buried to the appropriate depth which by Markham bylaw standards ...
Outage
Just want to thank you Rogers, once again, for the loss of yet another work day due to your flimsy infrastucture. Feel free however, to charge me full price and raise it yearly. Lucky for you you have a monopoly if not for that, you'd ha e been off t...
Issue with internet ping
I have been having upload ping issue for months and it causes my gaming to lag like crazy. Contacted rogers technical support and they sent senior techs out whi couldbt figure out the issue and said they will get back to me and never do. I start the ...
Outages everyday
I'm loosing access to all services everyday between 11am -1pm, it goes off and on constantly during this time for over a week and its not just me, multiple houses are affected in lower new Brunswick. Whats going on?
Rogers Xfinity gateway
I just got a new Xfinity gateway gen 3. I’m trying to activate it but the app everytime I go to sign in doesn’t allow me too. Password and username are correct and I’m getting verification codes, but after that the app returns me to the sign in page....
Security Camera working on 2.4 GHz Wi-Fi band
I'm trying to install a security camera that operates on 2.4G ***Edited Labels***
Outage in Orléans ontario
Has anyone else lost internet the whole day in orleans? Anyone knows when it is coming back?
Rogers Wireless POE melted and caught on fire!
Rogers began fixed wireless lte in my area as of September 2021. I replaced xplornet with rogers in August of this year.I have a serious concern. An antenna is placed attached to your house pointed toward an lte tower. It is powered using a cat5 POE ...
Resolved! How to assign more than one forwarding port to one device?
Recently I upgraded my Rogers Internet to Xfinity XB8 modem from old Coda. The modem setup is split between the Xfinity app and internal modem web interface. One of the issues I have is very limited port forwarding. I used to be able to cross externa...
Resolved! Internet Outages
I’ve gotten used to the internet dropping on occasion but it became a weekly occurrence starting a month or two ago and now it’s every other day. It’s not just us but the whole neighborhood. I’ve talked to my neighbors who are with Rogers and they ha...