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Slow speeds

Since the past 2 weeks, our download and upload speeds has been fluctuating. Rogers have sent 2 techs to our apartment already and still getting slow speeds affecting my remote work and my room mate's streaming. We supposed to have 1.5gb down / 50 Mb...

kentotchi by I've been around
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Fluctuating upload speed

Hello,We've just renewed our Internet plan with Rogers after 2 years, and I have been streaming games live on Twitch with no issues until recently. Particularly on peak hours, our upload speeds would drop to single digits causing my stream to lag and...

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craver99 by I've been around
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Rogers enhancing the network in my neighbourhood

I got an email that Rogers will be enhancing the network in my neighbourhood that will result in a some interruptions in the coming weeks.  Anyone know what kind of work is being done? It doesn't really go into details other than say they are bringin...

Hwaiting by I plan to stick around
  • 90 Views
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Plex Media Server (PC to PS5) with Gateway 3.0

Hey everyone,Just signed up with Rogers Internet yestrday, everything works perfectly right out of the box BUT, the moment I tried to use my media server with Plex on my PS5, they won't communicate.I've used Plex for nearly a year now with the same s...

Cybrex by I've been here awhile
  • 2760 Views
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Rogers internet keeps disconnecting

I have been a loyal Rogers internet customer for almost three years, but recently, the service has become unreliable and frequently disconnects. Urgent Issue: My phone and computer often lose network connectivity. At times, my phone displays “incorre...

Internet keeps dropping

My internet keeps going offline and then back online every few minutes. This happened a few weeks ago and tech support over the phone could not find and issue, but reset everything and it was fine until today. Now it has been happening every few minu...

Resolved! Slow Xfinity Fibre

I just got a Xfinity fibre (well cable...) modem on a 2g plan. It in bridge mode and I get 1g down. I realize it is UP TO 2g however only getting half is a little much.Anyone else faced this?Thanks, Bj       ***Edited Labels***

keef_ca by I plan to stick around
  • 992 Views
  • 7 replies
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My ps5 can't connect

Hi im messaging u guys today to tell you that my ps5 cannot connect to your network it keeps saying failed to connect to internet, this is the error message i keep receiving : cant connect to internet, your internet service provider or your router mi...

[Rogers NOC Question] Access to Azure Files blocked by Rogers

So this is going to be a Rogers NOC question. Someone from Rogers will have to relay to them to see if I can get an answer. By default, for security reasons, Rogers blocks outbound SMB traffic (Port 445) to the internet. The problem is that my compan...

gisuck by I'm a reliable contributor
  • 173 Views
  • 2 replies
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How to block a website on the ignite gateway

Hey! I'm trying to completely block a specific website from use with devices on our network.  The "rogers home connect" app on does not seem to have this functionality, so I have logged directly on to the modem admin page (10.0.0.1) and enabled paren...

awhite by I've been here awhile
  • 3574 Views
  • 12 replies
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Intermittent Connectivity

I'm being gaslit by either online support or a senior technician. Stuck with internet issues since October.   I have been dealing with intermittent internet connectivity issues on the nearest Rogers node since October. The issue presents as a 5-20m b...

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huynh4 by I'm here a lot
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Resolved! Can't create App password

When I tried to generate an App password to connect to Outlook. I receive the following message: Something went wrong on our end. Please try again later. I tried calling Rogers Support I was told I would have to wait between 20 to 30 mins... Not happ...

eltbrown by I've been here awhile
  • 178246 Views
  • 471 replies
  • 21 likes

WiFi constantly disconnecting

In an apt building and we all have rogers with our rent.  WiFi  goes off maybe 20x a day.  (will probably disconnect while typing this) It's unacceptable.  On the phone they keep telling me it's my computer problem that the signal is fine.  STILL una...

User_5555 by I've been around
  • 2848 Views
  • 4 replies
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Resolved! Constant "Site Can't Be Reached" errors only while on Rogers' network

I ONLY have this issue when connected to my Rogers wireless and just to be clear I have unplugged my router many times, rebooted my laptop many times, it's Rogers.     All of the Microsoft websites I use for work (https://www.office.microsoft.com...,...

luvsql by I plan to stick around
  • 9556 Views
  • 22 replies
  • 1 likes

Resolved! Mobile Internet Options for Rural Ontario

Hello,I currently have Rogers home Internet at my primary residence and am looking for similar options for my lake house.I own a Mobile Internet Hub but the data package options were not ideal for a family of four (heavy consumption). I hope there ar...

Amyvolume by I've been here awhile
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Choosing Font options when composing an Email with Yahoo

Hello. In Rogers Yahoo email, there seems to be no options to underline, make bold, change the size of the font or its type when in the composing window, such as there is in this window where I am composing this email  now. How would I find the tool ...

chdiamo1 by I'm a reliable contributor
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Internet connectivity is spotty and dropping Vaughan

Hi All, We seem to have internet dropping rather frequently.  Our Ignite TVs are fine, just internet dropping on a rather frequent basis here in Woodbridge.  Anyone else experiencing this?  This also happens when on 5G network with podcasts cutting o...

la1 by I've been here awhile
  • 1468 Views
  • 5 replies
  • 0 likes