I apologize for the delay in the responses. We've reached out to our support teams and they are still investigating the issue. We will update everyone once we receive further updates. If anyone else is experiencing similar symptoms, please let us know so we can take in more of the Community's feedback.
This is not a new issue, its been going on for years, how your staff hasn't been able to see that the cache servers are overloaded in the evenings is a mystery to me, that's why they've been blocking certain ip ranges to bypass them.
Thanks for the update...
Would someone please change the subject of this thread to unresolved..