i tried following the instructions but they stopped sending apple sone of the information, they want to force you to use their web service.
Hello and welcome to our Community @CITROENCHRIS1!
That's just not true. We have enabled our customers to be able to access their email in a variety of ways.
Which part of the process are you having difficulty with? If you feel like the instructions are not clear, you've come to the right place for help.
@leighhamilton : If you want a new App Password, you need to do that yourself using the instructions below:
https://www.rogers.com/customer/support/article/email-setup See the last dropdown for AppPW instructions.
You then need to copy that AppPW into whatever device (computer e-mail client, tablet e-mail app, Phone app, etc).
@djDiscoDave : That would depend on the e-mail.
1. Is it similar to the one outlined in post 1 of this thread?
2. Is the sender from Rogers? You can usually tell by hovering over the sender's e-mail address, or getting detailed information regarding the e-mail itself - how you do that depends on the e-mail client or webmail service.