i tried following the instructions but they stopped sending apple sone of the information, they want to force you to use their web service.
Hello and welcome to our Community @CITROENCHRIS1!
That's just not true. We have enabled our customers to be able to access their email in a variety of ways.
Which part of the process are you having difficulty with? If you feel like the instructions are not clear, you've come to the right place for help.
@leighhamilton : If you want a new App Password, you need to do that yourself using the instructions below:
https://www.rogers.com/customer/support/article/email-setup See the last dropdown for AppPW instructions.
You then need to copy that AppPW into whatever device (computer e-mail client, tablet e-mail app, Phone app, etc).
@djDiscoDave : That would depend on the e-mail.
1. Is it similar to the one outlined in post 1 of this thread?
2. Is the sender from Rogers? You can usually tell by hovering over the sender's e-mail address, or getting detailed information regarding the e-mail itself - how you do that depends on the e-mail client or webmail service.
Using Thunderbird to get rogers acct emails - but get message - sending of password did not succeed
I use Thunderbird to get email messages from my rogers acct.
Everything has worked ok for a long time but recently I've been getting a lot of this message:
Sending of password for user email@example.com did not succeed. Mail server pop.broadband.rogers.com responded: Server error - Please try again later.
And therefore I can't use Thunderbird - no new email messages are received.
Is anyone receiving the same message or know how to fix it so I can use Thunderbird to get email messages from my Rogers acct.?
This may be related to the problems outlined in the following thread regarding older e-mail clients:
If there is an update for Thunderbird, you may be able to make it work again, however, if there is not, then there's not much you can do except use a newer client that has the appropriate security protocols or use Webmail.
Looks like your post was moved to this existing thread on app passwords. After 3 years I would have thought that everyone would have been affected long ago, however, if you've not created an app PW, then you need to do that. See link below:
If you have created an app PW and tried creating a new one and it still doesn't work, then you may be affected as outlined in my previous post regarding newer security protocols.