What are good signal levels

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Moderator
Moderator
Posts: 123

Re: What are good signal levels

Hey @FaithPlusOne,

 

I'm glad to hear the service is working Smiley Happy. Signal wise this appears a-ok, as long as the upstream channels are between -10 to 10 and the downstream channels aren't above 51 (for this time of year) or below 35 you're good to go. 

 

RogersAndy

I'm Here A Lot
Posts: 7

Re: What are good signal levels

Hello i'm wondering if these are good ? My name is Dustin, I pay for the net. Just on the main users account with Permission Of course 

 

i notice the Xbox One wired wont go over 270Mbps down not sure if that's Microsoft or limited by read white HDD speeds.  some speed tests i also notice it freezes up some times then just goes.  Oklaa speed test seems to be showing good speeds. I'm just curious how our stats are ? Also my CODA-4582U firmware seems to be outa date from 2017 how do i up that to the newer firmware? a power reset did not do it .

Downstream Overview
Port IDFrequency (MHz)ModulationSignal strength (dBmV)Channel IDSignal noise ratio (dB)
1591000000256QAM4.500740.946
2855000000256QAM2.800340.366
3861000000256QAM2.600440.366
4579000000256QAM4.600540.366
5585000000256QAM4.700640.946
6849000000256QAM3.100240.366
7597000000256QAM4.400840.946
8603000000256QAM4.200940.946
9609000000256QAM4.2001040.946
10615000000256QAM4.9001140.366
11621000000256QAM5.3001240.366
12633000000256QAM5.4001340.366
13639000000256QAM5.7001440.366
14645000000256QAM6.2001540.946
15651000000256QAM6.4001640.946
16657000000256QAM6.6001740.366
17663000000256QAM6.7001840.946
18669000000256QAM6.8001940.366
19675000000256QAM6.8002040.366
20681000000256QAM7.1002140.366
21687000000256QAM7.1002240.366
22693000000256QAM6.9002340.366
23699000000256QAM6.6002440.366
24705000000256QAM6.4002540.366
25711000000256QAM6.5002640.946
26717000000256QAM6.4002740.946
27723000000256QAM6.0002840.366
28825000000256QAM3.7002940.366
29831000000256QAM3.3003040.366
30837000000256QAM3.4003140.946
31843000000256QAM3.3003240.366
32303000000256QAM1.100140.366
OFDM Downstream Overview
ReceiverFFT typeSubcarr 0 Frequency(MHz)PLC lockedNCP lockedMDC1 lockedPLC power(dBmv)
04K290600000YESYESYES1.299999
1NANANONONONA
Upstream Overview
Port IDFrequency (MHz)ModulationSignal strength (dBmV)Channel IDBandwidth
123700000ATDMA - 64QAM32.50026400000
238595824ATDMA - 64QAM35.50033200000
330596000ATDMA - 64QAM32.50016400000
OFDM/OFDMA Overview
Channel IndexStatelin Digital AttDigital AttBW (sc's*fft)Report PowerReport Power1_6FFT Size
0DISABLED0.50000.00000.0000-inf-1.00004K
1DISABLED0.50000.00000.0000-inf-1.00004K
Moderator
Moderator
Posts: 38

Re: What are good signal levels

Hey @unidenjunky,


Welcome to the Community and congrats on your first post!


A solid connection for gaming is important for sure, so we can certainly give you a hand.


To start, your signal levels look awesome. I’m curious, have you tried a speed test on a PC or even a smartphone on the 5G? Testing on something other than a gaming console may yield higher results. 

 

Regarding your firmware, what version is your Gateway showing that you’re running?


We look forward to your reply!


RogersTim

I'm Here A Lot
Posts: 7

Re: What are good signal levels

 Hey thanks for the reply. yup hard wire speed test on my computer are really good like 937Mbps to 970  fantastic and really happy with that. 

 wifi on 5G is around 275Mbps , even the Xbox one is in the high 600 to 800 hardwired testing the detailed network settings.

 

the Hitron Coda-4582U says i'm on 

Software Version  2.0.10.33T3

 

 I'm happy to here my Signal is very good, just wondering about that firmware version.

the xbox one seems to jump around lots from 40Mbps to 180 i thought id be seeing GB speeds downloading large games of 90Gb and was told maybe its a read write of the HDD and an SSD would help that along. when i shut the xbox one off and left it to download that large game was done it seems within an hour so maybe shut off its faster.

Resident Expert
Resident Expert
Posts: 5,974

Re: What are good signal levels

@unidenjunky are you on Fibre to the Home (FTTH) by any chance?  Just wondering.  

 

From what I've seen in the forum, Xbox speed tests are historically low.  That looks like a Microsoft server problem.  Having said that, Rogers users have seen slow performance from Microsoft, Sony and Akami servers for some time now.  That's rather interesting as those servers are most likely hosted in Rogers data centers and yet, Rogers customers see slow performance out of them.  Just to point out, Bell users who access those same servers, most likely hosted in Bell data centers see much better performance.  This issue was raised probably about two to three years ago, maybe even longer, and ..... here we are.  

 

What you could try is start MS Edge on the Xbox and run a speedtest using the www.speedtest.net Toronto Rogers servers (if you're in Toronto), or try google's fibre speedtest:  http://speedtest.googlefiber.net/

 



I'm Here A Lot
Posts: 7

Re: What are good signal levels

pretty sure its cable its all Coax 

Resident Expert
Resident Expert
Posts: 5,974

Re: What are good signal levels

No sign of a fibre optic Optical Network Terminal and RG-6 cable run to the modem.  If not, then you would have overhead cabling from a utility pole, or underground cabling if you're in a house. 



I'm Here A Lot
Posts: 7

Re: What are good signal levels

not sure its a town house i just moved into. fantastic speeds for sure and happy that the signal is good Smiley Happy 

i just wonder about that firmware. do they auto update ? are there things im missing with a 2017 firmware on my Coda CODA-4582U 2.0.10.33T3. just curious
Resident Expert
Resident Expert
Posts: 5,974

Re: What are good signal levels

Ok, given that you're in a townhouse, the townhouse complex might have its own Multiple Dwelling Unit (MDU) which is responsible for data distribution in the complex. Just depends on the size of the complex.  

 

Call tech support and ask the Customer Service Rep if he or she can get your modem on the update list.  The modems are checked, if not nightly, then probably weekly for old firmware versions.  Don't know why your's hasn't updated.  Usually that's a sign of a cable signal issue but that shouldn't apply here.   Is this a new install for the modem?  I believe .33T3 is the version that is loaded with for new or overhauled modems.  The current version is 2.0.10.36T6.

 

When you know that the modem has in fact been updated, run another modem reboot / restart.  Pull the power off of the modem and plug it back in 10 to 15 seconds later.  There is a modem reboot scheduled into the update, but I've always found that a factory reset or reboot at the very least is required to get the modem operating as it should be, after a firmware update.  

 

Personal opinion, you should be able to do better over wifi.  That depends of course on the mobile device, how many antenna it has and what wifi adapter it has, and also on the local competition for channels.  Have a look at the following post.  Skip down to the wifi settings and the applications for checking out your wifi environment.  If you make any changes in the wifi settings, reboot the modem after the settings have been saved.  

 

https://communityforums.rogers.com/t5/Internet/slow-wifi/m-p/429489#M54216

 



I'm Here A Lot
Posts: 7

Re: What are good signal levels

it updated at 4:59 ish nice stuff. waited a bit and did a power reset. thanks to whoever did that
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