I pay for 500u and the fastest speeds I have ever seen is about 150Mpbs. I was told originally it is because I lived in an apartment and everyone else's signal is interrupting mine, but now I live in a house and guess what? Same issue! I even have 2 pods to boost the signal to the upstairs and the downstairs, but when my kids are both on their gaming consoles, I have to find something else to do that doesn't involve the internet. But when a technician shows up everything is fine. Very frustrating.
1. I pay for 500u and the fastest speeds I have ever seen is about 150Mpbs.
3. I even have 2 pods to boost the signal to the upstairs and the downstairs,
4. But when a technician shows up everything is fine. Very frustrating.
1. Are you talking about a wired Ethernet connection directly to the modem/gateway from a computer? That's the only way typically to get 500, although some new devices might get close to that that over WiFi.
2. If you're talking about WiFi, there are numerous factors that play into the speed you get in various areas of your home.
3. The pods will never deliver 500. Although they might theoretically reach 150-200, a more typical number is 100 or so.
4. You say the technician gets what you pay for. How is that accomplished? Are you able to corroborate his numbers on your equipment while he's there?
Jitter is essentially your ping time variation range. A low jitter means that your ping times are stable and consistent. If you have high jitter, this means your ping times have a high variation and this will exhibit itself as an inconsistent connection in gaming as your packets would have wildly different ping times.
A high jitter can cause lag spikes and rubber banding in games.
It would depend upon the source of the jitter. If it's happening on our network side, then there isn't much that you can personally do about it. We'd have to troubleshoot and then submit an escalation to have it investigated further.
I would recommend removing third party networking equipment and performing a direct connection to ensure that this jitter isn't happening due to an internal network issue.
I am having the same issue with my Ignite 300U. Max download speed is around 95mbps.
What can be done to help fix this ongoing speed issue.
I can assist with troubleshooting a speed issue, I'll just need to gather your account information in private first so I can run some diagnostics on your connection.