Rogers and Yahoo! are transitioning to a new standard for logging in to your email account from mail clients and devices that offers improved security over the old username/password login method. While this will enhance the security of your Rogers Yahoo! email, it may also require some changes to how you have set up your mail client to log in and get your email.
Who doesn’t need to update their settings?
No changes are required if you only check your email using Rogers Yahoo! Webmail. You can still use your username and personal password to log in as you normally do.
Customers who used the automatic Yahoo! setup option on the following mail clients are also good to go:
Who needs to update their settings?
Customers with Rogers Yahoo! email addresses who use an email client like Microsoft Outlook, Windows Live Mail, or Outlook Express, versions of macOS Mail older than macOS 10.11/ El Capitan, or others that get email using either POP or IMAP.
Customers using cell phones and tablets may also need to change their settings if they’re using older devices or have manually set up their device for POP or IMAP using the “Other” option instead of the Yahoo! option.
To update your settings, you’ll need to create an App Password to use in place of your personal password for the email client you are using.
What’s an “App Password” and why do I need it?
App Passwords are randomly generated, application-specific passwords that can be generated in the Rogers Member Centre. App Passwords provide a more secure way for older clients that don’t support OAuth to check email because they will no longer send your personal password every time they log in.
My email client requires an App Password. How do I generate one in the Rogers Member Centre?
How do I update my settings to use the App Password?
The instructions below will help you update your password with the App Password for the most common email clients. If you need help with a client that’s not in the list, the software manufacturer will best be able to assist you with this.
Note: These instructions are intended for Rogers Yahoo! email users only. If you use a Rogers Yahoo! account to send email from a non-Rogers Yahoo! address, we recommend that you reach out to your other provider. Most have now updated their servers so that this is no longer necessary. If they are unable to help, you can still create an App Password, however enter it in your Outbound Email Server settings only.
Windows 10 Mail
Windows Live Mail
Outlook Express 6
Mail on macOS