Unable to Delete the Secondary Email Account

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emira
I've Been Around
Posts: 1

Unable to Delete the Secondary Email Account

Hello,

I have tried numerous times to delete a secondary email account from my Rogers Member Centre. 

It is an old yahoo.ca email address that I haven't used in years and the account has been deactivated, but

I can't remove it from my rogersmembercentre.com. I keep on clicking on the little trash can to delete the

old email, but I get the same error message which states "We're sorry, but your account couldn't be deleted at this time. Please try again later." 

Any ideas?? 

 

Sincerely,

Emira 

 

 

 

***Edited Labels***

RogersCorey
Moderator
Moderator
Posts: 1,456

Re: Unable to Delete the Secondary Email Account

Greetings @emira!

 

Welcome to our Community!

 

My name is Corey and I can help you with this secondary email address concern that you've brought to us.

 

We'd be happy to take a closer look to see what is going on! Feel free to send us a private message to @CommunitysHelps so we can assist you further. For more information on how our Private Messaging system works, you can find out more here.  

 

Regards,

RogersCorey