What happens to secondary email when Rogers internet is cancelled?
I found in the forum, that if Rogers internet is cancelled, then the next time you login to email, you will be prompted to transfer to yahoo.ca.
Welcome to the Rogers Community Forums!
Thank you for posting your query in the Community. When the Rogers High-Speed Internet service is cancelled the Primary email account followed by the Secondary accounts will get terminated.
When all the conditions are met, most importantly the Primary email account has been terminated and the password is valid there will be a prompt to create a new @yahoo.ca email account if you try to login to webmail. During the creation process, all the emails/folders may get transferred. It may also work for the Secondary accounts.
Please note the prompt to create a new @yahoo.ca account may not happen at all for either Primary or Secondary accounts.
If you are planning to cancel the Internet service, the best option would be to use an email client like Outlook and save your emails. The other option would be to move your email account to a friend's or family member's account.
Thank you Rogers Main,
Your latest post in this dialogue uses may twice i.e. "all emails/folders may get transferred and may work for secondary accounts. Furthermore it says "may not get a prompt to create a new yahoo.ca account".
Why the doubt? What could cause this transfer process to fail? What does one do if you don't get a prompt to create a new yahoo.ca account?
If the next best thing is to use Outlook (which I don't have at present) how does one "move/save" all my old folders? Please provide a detailed process.
Yahoo has made changes to its email operations and as part of those changes, the feature discussed in this thread of moving the @rogers.com email account to @yahoo.ca email account upon termination of Rogers Internet service is no longer available.
For all those who are following this thread I have found another solution for keeping emails AND your @rogers.com email address, on or after cancelling a Rogers internet/TV subscription. I have this from Rogers internet tech support.
You can buy or subscribe to a Rogers RocketStick, a usb device/service to which all your emails can be transferred, for $7.05 a month on a 24 month contract or $179.00 outright purchase. On cancellation of your internet service it would take about 24 hours to transfer all emails to the RocketStick service.
I did not ask the question if this would include emails transferred from the inbox to folders on the server or the contacts list or calendar. However, I got the impression your email is not cancelled because you are still subscribing to another Rogers service product which works as if it were your "internet".
Also confirmed with tech support is that RogersMoin's earlier post that moving to @yahoo.ca is no longer available.
Correction to the Rocket Stick being the solution. The device wont help without a data plan.
You need a data plan to keep the @rogers.com active at a minimum of $10 per month and can do so without a Rocket Stick (bring your own device).
Gmail makes it very easy to transfer from @rogers.com to a new @gmail account.
I was able to transfer all my Rogers saved emails together with all folders and my contacts with the very easy prompts provided when I set up a new @gmail account.
In addition, I was able to export my Rogers calendar to a .ics file and import into @gmail.
I tried to do the same thing with @yahoo.com but could not transfer emails but contacts were allowed.
All set to go with @gmail.
I'm glad that you have successfully transferred your @rogers.com emails to a Gmail account along with the folders and the contacts.
Thank you for your contributions and sharing this great news with the Community.