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Speed dropped on my internet service

sebastia00
I've been around

I got IGNITE INTERNET 300-UNLIMITED and as of today the speed dropped drastically.  I used to get 700 Mbps and today it will barely reach 90.  Is there an outage or problem with the service?  I reset all my equipment and there's been no improvements.

 

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Re: Speed dropped on my internet service

RogersTony
Moderator
Moderator

Hello, @sebastia00 

 

Welcome to the Rogers Community Forums!

 

We know how important it is to get fast speeds. 

 

  • Are you noticing the reduced speeds via WiFi and Ethernet devices or is it only happening on WiFi devices? 
  • Does it happen on all of your devices or are you only noticing it on some devices?

 

Please follow the steps here to provide us with your signal level label and additional troubleshooting steps.

 

Post your signal level table to the community to review.

 

RogersTony

 

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