Service Interruption - Ottawa, ON?

[Jamrobin]

My Gb internet has been down since before 8am today!

*Added Labels*

[Jamrobin · Accepted solution]

Mine came back a little after 1300.

[RogersZia]

Good evening @Jamrobin,

I can understand the importance of having a stable and connected internet. I hope the internet is back in your neighborhood since you last posted here.

In the event you encounter any service interruption feel free to visit our Rogers Service Interruptions board to see if there are any major outages ongoing.

Please let us know if you continue to experience loss of service. 

RogersZia

[farshadmuhammad]

Hi, is there any update on this, Rogers home internet is still down in hintonburg Ottawa. Need to work tomorrow morning!

[Jamrobin]

Mine came back a little after 1300

[Jamrobin · Accepted solution]

Mine came back a little after 1300.

[RogersLaura]

Hello @farshadmuhammad,

Welcome to the forums! By any chance, has your service issue been resolved at this point? If your internet service has not yet been restored, please do send us a Private Message so we may investigate further! 

For more information on how our Private Messaging system works, please check out our blog.

Thank you!

RogersLaura

[Jaymette]

Any one else have no internet in this area? (Barrhaven - Crestway/Cresthaven). Been down since just after 2pm

[RogersLaura]

Hello @Jaymette,

Hopefully, this message finds you safe and well! Congrats on your first post!

I just wanted to welcome you to our community forums and check if your services have now been restored? Most outages are typically resolved within 24-48 hours. Try doing a quick reboot of your modem to see if that does the trick. If you are still having trouble getting a connection, please shoot us a PM so we can assist you further! 

For more information on how our Private Messaging system works, please check out our blog.

Thank you kindly!

RogersLaura